Our Top Picks

BigChange Logo
BigChange
BigChange is a job scheduling software with a built-in customer relationship management (CRM) toolthat helps businesses with job tracking and workforce management. This solution connects your field employees, back office, and customers through one centralized platform. Users can manage each step of the workflow on their mobile devices, including scheduling and dispatch, creating quotes and invoices, and receiving payments.

The software's core features include automated dispatch, agent tracking, analytics/reporting, a free demo, customer communication, and training/onboarding.

Pros & Cons

Pros

  • Easy-to-use dashboard with good visuals
  • Reduces on-site and back-office admin
  • Can manage workflows daily and for weeks ahead

Cons

  • Lack of integration with other platforms
  • Integration with tablets could be better

What Customers Are Saying

Customers like the time-saving benefits BigChange brings to their workflows and the way information is instantly traceable. The automation processes are also appreciated by users. Customers in the back office say the software helps them reduce paperwork and makes filing simple and efficient.

Summary

BigChange Logo
BigChange
  • Starting Price
    • JourneyWatch:
    • $19.95/month/vehicle
    • JobWatch:
    • $70.95/month/user
    • JobWatch Plus: $96.95/month/user
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    24/7 (Live Rep)
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
Bringg is an easy-to-use, scalable software that helps businesses manage the delivery of items. It comes with many features that enhance customer service. With this software, you can manage all aspects of product delivery from a centralized dashboard.

The software uses advanced technology that lets businesses match Amazon's logistics quality for delivering goods and services. Bringg's top features include agent tracking, customer communication, automated dispatch, and training/onboarding.

Pros & Cons

Pros

  • Good visibility of all delivery information in one place
  • Highly configurable interface
  • Easy to keep track of live orders and order histories

Cons

  • System can become slow
  • Drivers can't see tips

What Customers Are Saying

Bringg customers say learning the system is a quick and easy process. Others mention that access to messages, maps, and calls all on one screen makes deliveries easier for their drivers, while reliable synchronization ensures orders can be tracked back at the office.

Summary

  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    Business Hours
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    No
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
ClearDestination Logo
ClearDestination
ClearDestination is an innovative cloud-based delivery management solution for manufacturers, retailers, and logistics companies integrated into leading transportation networks. This software caters to the needs of different stakeholders in the product delivery value chain.

It streamlines operations, enhances service levels, and offers a seamless goods delivery experience. The software's leading features include customer communication, analytics/reporting, agent tracking, automated dispatch, and training/onboarding.

Pros & Cons

Pros

  • Easily scalable
  • Excellent customer service
  • Complete end-to-end solution

Cons

  • Customer-facing tracker requires some work
  • Mobile application could have more features

What Customers Are Saying

ClearDestination customers speak very highly of the personal service they receive from the support team. Most say working with the software is a positive experience, citing how easy it is to use and the high level of customization it offers.

Summary

ClearDestination Logo
ClearDestination
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Installed - Mac
    Installed - Windows
    Web-Based, Cloud, SaaS
  • Support
    Business Hours
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
Deliforce Logo
Deliforce
Deliforce is a delivery tracking and management software. It's suitable for businesses of all sizes in different industries, including retail, pharmacy, and manufacturing. These are businesses that deal with pickup, delivery, field force, and appointment management. The software bridges the gap between businesses, transport companies, and customers.

It comes with real-time tracking and timely notifications about the status of each delivery. Deliforce's features include a free trial, customer communication, agent tracking, analytics/reporting, automated dispatch, and training/onboarding.

Pros & Cons

Pros

  • Easy to use
  • Fast implementation
  • Feature-rich interface

Cons

  • Mobile app can be a little clunky
  • Lack of customizable options

What Customers Are Saying

Customers love the live tracking feature and how Deliforce helps them organize workflows and reduce software development costs. Another benefit mentioned by multiple customers is the ease and speed of integration and the smooth back-office operations.

Summary

Deliforce Logo
Deliforce
  • Starting Price
    • Starups: Free Trial Available
    • Pay As You Go: $0.08/month/task
    • Enterprise: Custom Quote
  • Free Trial/Demo
    Free Trial
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    24/7 (Live Rep)
    Business Hours
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
Dispatch Science Logo
Dispatch Science
Dispatch Science is a delivery management system that automates and simplifies dispatching, live tracking, and routing. It utilizes artificial intelligence (AI) technology and innovative algorithms to help businesses plan, implement, and fulfill their service, dispatch, and delivery processes.

The software combines real-time delivery tracking, an order-entry web portal, integrations with shippers, and email and SMS notifications to enhance product delivery efficiency. Its features include automated dispatch, analytics/reporting, customer communication, agent tracking, and training/onboarding.

Pros & Cons

Pros

  • Very user-friendly interface and feature-rich design
  • Real-time delivery tracking
  • Intuitive mobile app and web portal

Cons

  • API could be easier to implement

What Customers Are Saying

Dispatch Science users say they like how the company is always adding new and requested features to improve the customer, driver, and back-office experiences. Customers also appreciate how the software allows them to scale and expand into new sectors. One minor complaint is that the API could be easier to integrate.

Summary

Dispatch Science Logo
Dispatch Science
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    Business Hours
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
DispatchTrack Logo
DispatchTrack
DispatchTrack is a field service management and route planning software that helps businesses manage their dispatch, customer communications, logistics, appointment booking, billing, and order tracking processes on a unified platform. It allows users to achieve exceptional visibility and efficiency across the most vital parts of the supply chain.

DispatchTrack lets businesses manage their last-mile logistics and provide an enhanced customer experience. Its main features include analytics/reporting, agent tracking, automated dispatch, customer communication, and training/onboarding.

Pros & Cons

Pros

  • Easy to plan and schedule deliveries
  • Digital customer signatures reduce paperwork
  • Excellent interface and customer support

Cons

  • Mobile app could be more user-friendly
  • Can be slow to load information

What Customers Are Saying

Reviewers mention how easy it is to schedule deliveries with DispatchTrack and say customers can see exactly when their delivery will arrive. They also like the ability to optimize routes and react to problems to meet delivery windows. The structured dashboard is popular with customers who appreciate the broad range of information it provides.

Summary

DispatchTrack Logo
DispatchTrack
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Trial
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    24/7 (Live Rep)
    Business Hours
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
eLogii is a cloud-based delivery management software that helps businesses with route planning and optimization. It's ideal for various companies, including food delivery, healthcare, retail and distribution, field service, e-commerce, post and courier, and logistics. It helps users plan routes and manage field operations and vehicle dispatch operations.

eLogii comes with Android and iOS mobile apps for drivers. Its main features include automated dispatch, agent tracking, analytics/reporting, customer communication, and training/onboarding.

Pros & Cons

Pros

  • Easy-to-navigate dashboard
  • Route optimization and electronic proof of delivery
  • Many customizable features

Cons

  • Implementation can be complex
  • Route planning is sometimes unpredictable

What Customers Are Saying

Customers speak highly of eLogii's advanced route optimization and electronic proof of delivery features, both of which help smooth operations and reduce back-office administration tasks. Many mention that the customer support team is responsive about solving issues and always willing to tailor features to suit their specific needs.

Summary

  • Starting Price
    • Starter: $199 /month/user
    • Premium: $599 /month/user
    • Professional: $1,999 /month/user
  • Free Trial/Demo
    Free Trial
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    Business Hours
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
GetSwift Logo
GetSwift
GetSwift is a cloud-based logistics and transportation management software that helps businesses manage drivers, fleets, product dispatchers, and related assets. It's suitable for companies with more than five delivery trucks.

The software uses a proprietary matching algorithm that automatically allocates dispatch orders to drivers based on specific parameters, including availability, distance, performance, and load capacity. Its key features include customer communication, automated dispatch, analytics/reporting, agent tracking, and training/onboarding.

Pros & Cons

Pros

  • Personalization of driver app helps improve customer experience
  • Fast, easy deployment
  • Electronic proof of delivery and reliable driver tracking

Cons

  • Occasional connection problems with Android devices
  • Support response times could be faster

What Customers Are Saying

GetSwift customers are very satisfied with the reliability of the driver tracking and how quickly and easily the software is deployed. They also like that drivers can see personalized details about each delivery to help improve the customer experience. However, some reviewers say the response from customer support is sometimes slow.

Summary

GetSwift Logo
GetSwift
  • Starting Price
    • Professional: $0.29/delivery
    • Enterprise: Custom Quote
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    24/7 (Live Rep)
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
Kizeo Forms Logo
Kizeo Forms
Kizeo Forms is a digital form builder that automates and streamlines data collection and processing to enhance businesses' efficiency. Users can utilize this tool to digitize various processes in their companies, including dispatch and delivery operations.

With Kizeo Forms, users can eliminate significant data collection and entry issues, including duplicate/multiple entries, erroneous entries, loss of documents, and late submission of reports. The software's features include automated dispatch, agent tracking, customer communication, analytics/reporting, and training/onboarding.

Pros & Cons

Pros

  • Quick, easy form creation
  • Can create an exact replica of paper forms
  • Integrations with Excel and Word

Cons

  • Filling in forms can be slow
  • Limited customization options

What Customers Are Saying

Users of Kizeo Forms like how the software helps them digitize processes that previously required paperwork. They appreciate the easy integrations with Word and Excel that give them convenient access to reporting functions. Reviewers also mention how quick and easy it is to onboard new users.

Summary

Kizeo Forms Logo
Kizeo Forms
  • Starting Price
    • 9.90€/month/user
    • (Billed Annually)
  • Free Trial/Demo
    15-Day Free Trial
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    Business Hours
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
LogiNext Mile Logo
LogiNext Mile
LogiNext Mile is a cloud and mobile-based delivery management solution with vital technologies and features to let logistics companies automate and optimize their last-mile operations. Its interactive dashboard contains heat maps, trend lines, and planned vs actual service level agreement (SLA) comparisons to let users track and monitor the entire delivery network.

LogiNext Mile's proof of delivery features include signatures, images, COD cash and card management, and geo-coordinates. The software's core features include customer communication, agent tracking, analytics/reporting, automated dispatch, and training/onboarding.

Pros & Cons

Pros

  • Excellent for predicting ETAs and optimizing routes
  • Can create exact replicas of paper forms
  • Works equally well for both small and large companies

Cons

  • Not compatible with all mobile systems
  • Too many software updates and some network issues

What Customers Are Saying

LogiNext Mile customers say the software is a good value, especially in terms of the analytics it offers. From the initial route planning to delivery tracking with real-time updates, customers are happy with the software's many features and the time savings they provide.

Summary

LogiNext Mile Logo
LogiNext Mile
  • Starting Price
    • Free Version Available
    • Basic: $15/month/user
    • Premium: $25/month/user
    • Advanced: $39/month/user
  • Free Trial/Demo
    Free Trial
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    Business Hours
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
Manage Petro Logo
Manage Petro
Manage Petro is a fleet management software for fuel, oil, agriculture, and product delivery companies. The software lets users track vehicles, schedule deliveries, manage inventory, and create optimized delivery routes. They can also handle vehicle repairs, maintenance schedules, warranties, and certifications using this solution.

Its automatic reminders alert users about late fees, warranty expirations, and pending payments. Manage Petro's top features include a free trial, analytics/reporting, automated dispatch, customer communication, and training/onboarding.

Pros & Cons

Pros

  • Very easy to implement for any size company
  • Excellent two-way communication between drivers and back office
  • Streamlines operations and allows complete visibility of drivers

Cons

  • No 24-hour support
  • Glitches can occur after updates

What Customers Are Saying

Manage Petro users appreciate how the software allows them to manage and monitor all aspects of deliveries, including recurring orders, fuel distribution, and automated invoicing. Customers also mention the time savings the software brings, allowing them to focus on other areas of their operation.

Summary

Manage Petro Logo
Manage Petro
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Trial
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    24/7 (Live Rep)
    Business Hours
    Online
  • Agent Tracking
    No
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
ManageTeamz Logo
ManageTeamz
ManageTeamz is a leading delivery management solution that helps businesses streamline automatic scheduling, route optimization, and real-time tracking. Companies can use the software to track employees, fleets, and delivery agents.

Users can access the platform through a web app or Android and iPhone apps. This software links managers and their field staff, and its core features include analytics/reporting, customer communication, agent tracking, automated dispatch, and training/onboarding.

Pros & Cons

Pros

  • Live route mapping and location tracking
  • Bulk order uploading and assignment
  • Orders can be assigned automatically to free drivers

Cons

  • Very minimalist design
  • Some features could be more intuitive

What Customers Are Saying

ManageTeamz customers comment positively about the live location tracking and being able to monitor the progress of all drivers and the tasks they have outstanding. Users also like that the software is compatible with all mobile operating systems and drivers can be assigned new tasks directly via their devices.

Summary

ManageTeamz Logo
ManageTeamz
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    14-Day Free Trial
    Free Demo
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    24/7 (Live Rep)
    Business Hours
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
Onfleet is a cloud-based software that helps users manage, analyze, and enhance their local delivery processes, which helps improve the customer experience. It allows businesses to maximize efficiency, streamline operations, and simplify dispatching.

The software's RESTful API lets businesses integrate with warehouse management and inventory management systems and online ordering interfaces. Its chief features include a free trial, automated dispatch, agent tracking, analytics/reporting, customer communication, and training/onboarding.

Pros & Cons

Pros

  • Simple route management and driver tracking
  • Provides exact ETAs to customers via SMS
  • Easy to update tasks on the fly

Cons

  • Task history availability could be improved
  • No custom fields functionality

What Customers Are Saying

Customers of Onfleet are impressed with how the software helps them streamline deliveries and allows customers to reliably track their orders. The SMS ETA function is frequently mentioned in reviews. Some users would like the ability to look at task histories and say this function is currently being developed.

Summary

  • Starting Price
    • Starter: $149/month
    • Basic: $349/month
    • Premium: $799/month
    • Professional: $1,999/month
  • Free Trial/Demo
    Free Trial
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    Business Hours
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
Route4Me Logo
Route4Me
Route4Me is a route planning solution that empowers businesses to establish, manage, and share optimized route plans. It combines categorizing, mapping, and search technology to provide an easy-to-use solution. This flexible route planning software lets users track route progress, reassign drivers, and switch addresses and routes in real-time.

It offers prompt and centralized information to users about multiple routes and drivers. Route4Me's key features include agent tracking, free trial/free demo, customer communication, analytics/reporting, automated dispatch, and training/onboarding.

Pros & Cons

Pros

  • Real-time route optimization and tracking
  • Easy to use, with good training and onboarding
  • Makes mapping deliveries quick and easy

Cons

  • Routing engine could be more intuitive and accurate
  • Adding some routes can be time-consuming

What Customers Are Saying

Route4Me gets a big thumbs-up from reviewers for its rapid mapping of routes and deliveries. The software also gets good reviews from customers who need to input bulk addresses, and many say it's very easy to upload multiple addresses at once. However, some routes take longer than others to create, they say.

Summary

Route4Me Logo
Route4Me
  • Starting Price
    • Dynamic Routing:
    • Starting at $149/month
    • Territory Management & Optimization:
    • Starting at $99/month
    • Scheduled & Recurring Routing:
    • Starting at $149/month
  • Free Trial/Demo
    7-Day Free Trial
    Free Demo
  • Deployment
    Installed - Mac
    Installed - Windows
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    24/7 (Live Rep)
    Business Hours
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
Routific Logo
Routific
Routific is a cloud-based fleet management software suitable for small and midsize businesses. The platform helps users store data related to delivery and customers. With this solution, users can plan and dispatch optimized routes quickly. The software also lets users track drivers, decrease cost-per-delivery, and maximize fleet capacity.

Routific offers driver reporting to track your fleet's delivery performance. Its main features include customer communication, agent tracking, analytics/reporting, automated dispatch, and training/onboarding.

Pros & Cons

Pros

  • Delivery analytics
  • Integrates with Shopify
  • Intuitive, easy-to-use web interface

Cons

  • No real-time driver location tracking
  • Can be expensive for small businesses

What Customers Are Saying

Routific receives many positive reviews from customers for its versatility and reliability. Users particularly like the range of customizable settings the software offers and being able to set a wide range of routes. However, some say the automatic optimization can occasionally make routes longer instead of more efficient.

Summary

Routific Logo
Routific
  • Starting Price
    • Essentials: $39/month/vehicle
    • Professional: $59/month/vehicle
    • Premium: Custom Quote
  • Free Trial/Demo
    Free Trial
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    Business Hours
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
Tookan is a delivery management software that helps businesses streamline their dispatch processes and enhance communication between delivery drivers and managers. Users can employ this platform to schedule, assign, and monitor tasks, manage resource allocation and optimize delivery routes from a single platform.

Its mobile apps let managers confirm agent availability and review task information, including location, delivery time, order type, and task description. Tookan's chief features include a free trial, customer communication, analytics/reporting, agent tracking, automated dispatch, and training/onboarding.

Pros & Cons

Pros

  • Advanced reporting features
  • Dashboard offers a high-level overview of agents and tasks
  • Good for creating on-demand deliveries

Cons

  • Support ticket resolution could be faster
  • Limited customization options

What Customers Are Saying

Tookan customers like the fast implementation and team onboarding it provides. They also comment positively on the advanced analytics and reporting features that help them plan future deliveries, save on fuel consumption, and optimize routes. However, some users wish it offered more customization options.

Summary

  • Starting Price
    • Startup: $47/month
    • Growth: $151/month
    • Standard: $287/month
    • Enterprise: Custom Quote
  • Free Trial/Demo
    Free Trial
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    24/7 (Live Rep)
    Business Hours
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
Track-POD Logo
Track-POD
Track-POD is a vehicle optimization and route planning software that enhances efficiency in scheduling and delivery operations. The software uses route optimization tools and AI technology to automate delivery processes. Its companion apps for Android and iOS streamline communications and proof of delivery between drivers and office personnel.

The software's features include agent tracking, analytics/reporting, free trial/free demo, customer communication, automated dispatch, and training/onboarding.

Pros & Cons

Pros

  • Good integration with other platforms
  • Easy and fast access to real-time information
  • Paperless and contactless proof-of-delivery

Cons

  • Automatic routing could be more intuitive
  • Could be more mobile-friendly

What Customers Are Saying

Track-POD users are very complimentary about the advanced map view that lets them easily manage all deliveries. They also like the integrations the software offers with other managed platforms they have in place. Some users cite issues with the automatic routing function.

Summary

Track-POD Logo
Track-POD
  • Starting Price
    • Starter:
    • $19/month/device/vehicle
    • Standard:
    • $29/month/driver/vehicle
    • Advanced:
    • $49/month/driver/vehicle
    • Enterprise: Custom Quote
  • Free Trial/Demo
    Free Trial
    Free Demo
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    24/7 (Live Rep)
    Business Hours
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
VisitUs Reception Logo
VisitUs Reception
VisitUs Reception is a visitor management solution that businesses use to sign in employees and visitors using web-based or mobile devices. This easy-to-use software notifies users of deliveries and guest arrivals, updates your site's evacuation procedure, and tracks guests in real-time to enhance their experience.

Businesses can use the software to automate guest logs, eliminate paperwork, and boost staff productivity. The software's main features include a free trial/free demo, analytics/reporting, agent tracking, and training/onboarding.

Pros & Cons

Pros

  • Many customization options
  • Simple setup process
  • Replaces paper-based visitor register and streamlines reception tasks

Cons

  • Could have more customization options for visitor tags
  • Some limitations on iOS

What Customers Are Saying

Users like how VisitUs Reception allows them to sign in visitors and employees. They especially appreciate the paperless aspect and its ease of use for visitors. However, some customers have experienced issues with printing tags and the sign-out process.

Summary

VisitUs Reception Logo
VisitUs Reception
  • Starting Price
    • VisitUs Reception:Starting at $449/Year (AUD)
    • VisitUs Contact Tracing: Starting at $149/Year (AUD)
  • Free Trial/Demo
    7-Day Free Trial
    Free Demo
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
  • Support
    24/7 (Live Rep)
    Business Hours
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    No
  • Customer Communication
    No
VONZU Tech Logo
VONZU Tech
VONZU Tech is a last-mile logistics management software that integrates logistics companies and retailers to automate and streamline their dispatch and delivery processes. The software is ideal for different businesses, including restaurants, groceries, retailers, and field services.

VONZU Tech offers real-time visibility to users about their delivery operations to let them provide superior services. The software's chief features include automated dispatch, analytics/reporting, customer communication, agent tracking, and training/onboarding.

Pros & Cons

Pros

  • Mobile signature capture
  • Excellent visibility of drivers, tasks, and completed deliveries
  • Easy to create recurring tasks

Cons

  • Customer communication could be improved

What Customers Are Saying

VONZU Tech customers like the ease of use, ability to create recurring tasks, and at-a-glance visibility the dashboard provides. Users also say the mobile signature capture function helps reduce paperwork for drivers and streamline their operations.

Summary

VONZU Tech Logo
VONZU Tech
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based, Cloud, SaaS
    Android
  • Support
    24/7 (Live Rep)
    Business Hours
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes
WorkWave Route Manager Logo
WorkWave Route Manager
WorkWave Route Manager is a leading fleet management software that helps users create routes, track drivers, and enhance communication between field staff and those in the office. Drivers can use the platform to sync updates to the office via its mobile app.

Fleet owners can confirm the availability of vehicles and create a staff database using WorkWave Route Manager. The software's features include agent tracking, automated dispatch, a free trial/demo, analytics/reporting, customer communication, and training/onboarding.

Pros & Cons

Pros

  • SMS messaging provides ETA to customers
  • Mobile signature capture
  • Drag-and-drop interface for easy route optimization and management

Cons

  • GPS not available in some countries
  • Reporting function could be easier to use

What Customers Are Saying

WorkWave Route Manager users leave positive comments about the GPS functionality and ability to track drivers reliably. They also like being able to specify when customers are available to receive their deliveries and provide customers with accurate ETAs via SMS.

Summary

WorkWave Route Manager Logo
WorkWave Route Manager
  • Starting Price
    • $49/month/vehicle
  • Free Trial/Demo
    Free Demo & Trial
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support
    Business Hours
    Online
  • Agent Tracking
    Yes
  • Analytics/Reporting
    Yes
  • Automated Dispatch
    Yes
  • Customer Communication
    Yes

How We Chose the Best Software Delivery Manager

There are a variety of delivery management software solutions on the market, and each offers a host of features and benefits, which can be confusing to prospective buyers.

We've compiled a list of the 20 best delivery management software products to make choosing the right solution hassle-free. We based our research on the included features, the available training and support, and the software's reporting capabilities.

Features

The best delivery management software includes key features, such as customer communication, automated dispatch, and agent tracking. Our emphasis was on delivery management software with comprehensive features to help users optimize and streamline their delivery operations as well as enhance the customer experience.

Training/Support

Ideally, the software developer should provide help through onboarding training, ongoing training, and ongoing support for users. We also looked for software providers that offer timely and valuable support to customers.

Reports

Access to analytics and reports helps users assess their delivery management processes to improve performance where and when needed. We considered software that offers detailed reports to help businesses make data-driven decisions and enhance efficiency.