How We Chose the Best Call Recording Apps
Phone calls, and the leads they generate, remain one of the best ways for companies to build a business. Good call recording software is essential whether you want to determine which of your webpages generate the most phone calls and leads or you’re looking for a call center software to help improve your company’s performance.
We looked at call recording software and selected the best five based on the following criteria:
Call Recording Features
It’s important to find software that allows you to record calls in a variety of ways. We recommend call recording software that includes features such as scheduled recording, on-demand recording, and event-triggered recording.
You want software that integrates with your in-house software. The best software has pre-built integrations for help desk systems and other tools that are often used together with call recording software.
Ads and marketing campaigns generate phone calls. Detailed reports help the user measure the performance of their press releases and determine ROI.