Our Top Picks

ABS-Communications Logo
ABS Communications
  • Custom Quote
  • 11-50 employees
ABS Communications is a Seattle-based company that provides clients with business process outsourcing (BPO) services, including phone answering, messaging, and scheduling. Its goal is to lighten the load of companies overwhelmed with too many customers to handle and streamline the communication side of the business. With a 90% satisfaction rate among past customers, ABS Communications has a history of helping businesses become more efficient.

Summary

ABS-Communications Logo
ABS Communications
  • Address
    13540 Lake City Way NE
    Seattle, WA 98125
  • Phone Number
    206-673-2427
  • Service Lines
    Not disclosed
  • Industry Focus
    Telecommunications
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 11-50 employees
Advancify Logo
Advancify
  • $50 - $99/hour
  • 2 - 9 employees
Specializing in web design and communications, Advancify offers BPO services in Bellingham. Advancify makes communicating between businesses easier by optimizing web design so information is easy to find and simple enough for any potential client to understand. With a focus on Not only making your site look nice but also converting visitors into returning customers, Advancify emphasizes a client-first approach.

Summary

Advancify Logo
Advancify
  • Address
    112 Ohio St Ste 110
    Bellingham, WA 98225
  • Phone Number
    360-216-0212
  • Service Lines
    Web Design
    Search Engine Optimization
    Voice Services
  • Industry Focus
    Information Technology & Services
  • Clients
    Service Master of Whatcom County Gary's Plumbing and Heating TheraTek USA Still Life Massage & Float Shuttle Systems
Company Info
  • $50 - $99/hour
  • 2 - 9 employees
Bluechip-Call-Center Logo
Bluechip Call Center
  • Less than $25/hour
  • 1,000 - 9,999 employees
Bluechip Call Center offers its clients a plethora of BPO services, including answering calls, taking messages, scheduling appointments for clients, and lead generation. Feedback from customers is tracked, recorded, and analyzed to aid in making future improvements to customer service. Bluechip Call Center also offers chat support, mobile app development, and other services.

Summary

Bluechip-Call-Center Logo
Bluechip Call Center
  • Address
    1200 Western Ave. Suite 820,
    Seattle, WA 98101
  • Phone Number
    888-385-8953
  • Service Lines
    Voice Services
  • Industry Focus
    Financial services
    Hospitality & leisure
    Medical
  • Clients
    Not disclosed
Company Info
  • Less than $25/hour
  • 1,000 - 9,999 employees
C9-Digital Logo
C9 Digital
  • $50 - $99/hour
  • 10 - 49 employees
A global company offering BPO services to a myriad of businesses, C9 Digital provides essential staff including virtual assistants, software developers, and graphic designers. Depending on what a business needs, C9 Digital helps fill in the gaps to make any company run more smoothly. The company has a long track record of improving communications and organization for the businesses it works with.

Summary

C9-Digital Logo
C9 Digital
  • Address
    5608 17th Ave. NW #766
    Seattle, WA
    98107
  • Phone Number
    833-636-0608
  • Service Lines
    Web Design
    Custom Software Development
    Social Media Marketing
  • Industry Focus
    Outsourcing/Offshoring
  • Clients
    Propel RC
Company Info
  • $50 - $99/hour
  • 10 - 49 employees
Call-Centers-India Logo
Call Centers India
  • Custom Quote
  • 201-500 employees
Call Centers India offers businesses three types of services: call center services, finance and accounting services, and software development. The company's call center services include live operators to answer calls, take messages, and schedule appointments when necessary. Finance and accounting services include billing and asset management, while software development includes web and graphic design, with IT specialists on hand to deal with more complicated requests.

Summary

Call-Centers-India Logo
Call Centers India
  • Address
    13120 NE, 120th Lane, C201,
    Seattle, WA 98034
  • Phone Number
    206-441-7760
  • Service Lines
    Not disclosed
  • Industry Focus
    Outsourcing/Offshoring
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 201-500 employees
Direct-Interactions Logo
Direct Interactions
  • $25 - $49/hour
  • 50 - 249 employees
Direct Interactions works with businesses to meet their communication needs. BPO services include outsourced call center services, disaster response call centers, and call center services for the public sector. With its home-based employee model, Direct Interactions is equipped to provide services to businesses around the world. The company works with a number of minorities and marginalized groups, with a focus on inclusivity and diversity.

Summary

Direct-Interactions Logo
Direct Interactions
  • Address
    1631 15th Ave W #317
    Seattle, WA 98119
  • Phone Number
    866-773-3622
  • Service Lines
    Voice Services
  • Industry Focus
    Outsourcing/Offshoring
  • Clients
    Microsoft
    Comcast
    King County
    Easy Turf
Company Info
  • $25 - $49/hour
  • 50 - 249 employees
Executive-Support-Center Logo
Executive Support Center
  • Custom Quote
  • 2-10 employees
Executive Support Center provides businesses with both physical and virtual office spaces as well as additional BPO services. Besides room and office rentals, the company also offers phone answering services, videoconferencing services, and additional support. No matter the industry, Executive Support Center is dedicated to making businesses more efficient and productive.

Summary

Executive-Support-Center Logo
Executive Support Center
  • Address
    14900 Interurban Avenue South Suite 271
    Seattle, WA 98168
  • Phone Number
    206-248-1082
  • Service Lines
    Not disclosed
  • Industry Focus
    Executive Office
  • Clients
    Veronica Quinonez Law, PLLC
    Patrick Harron & Associates, LLC
    Beckworth Financial Group
Company Info
  • Custom Quote
  • 2-10 employees
ILocal-Inc. Logo
iLocal, Inc.
  • $100 - $149/hour
  • 10 - 49 employees
Working with clients in the Seattle area, iLocal, Inc., offers web design services to clients looking to enhance their online presence. iLocal offers search engine optimization (SEO) services and helps businesses identify their own digital brand online to distinguish themselves from other companies. Most sites are completed within 90 days.

Summary

ILocal-Inc. Logo
iLocal, Inc.
  • Address
    92 Lenora St, Suite # 2,
    Seattle, WA
    98121
  • Phone Number
    206-790-1999
  • Service Lines
    Web Design
    Search Engine Optimization
    Advertising
  • Industry Focus
    Marketing & Advertising
  • Clients
    Puget Sound Natural Medicine, LLC
    ABC Towing, Inc.
Company Info
  • $100 - $149/hour
  • 10 - 49 employees
Omni-Medical-Billing-Service-Inc Logo
Omni Medical Billing Service
  • Custom Quote
  • 10 - 49 employees
A full-service billing agency, Omni streamlines the medical billing process for its clients. The company offers full revenue cycle management for businesses, contacting clients directly and ensuring payments are scheduled and received on time. Medical claims are electronically processed to make the billing process run smoothly, and patient statements are processed and all questions patients might have about their insurance billing are handled by Omni.

Summary

Omni-Medical-Billing-Service-Inc Logo
Omni Medical Billing Service
  • Address
    PO Box 4264
    Seattle, WA 98194
  • Phone Number
    206-201-3314
  • Service Lines
    Not disclosed
  • Industry Focus
    Medical Practice
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 10 - 49 employees
Opus-Virtual-Offices Logo
Opus Virtual Offices
  • Custom Quote
  • 11-50 employees
Opus Virtual Office Solutions helps businesses maintain a digital presence and stay up-to-date with all their customer needs. Services offered include live operators to answer phones, take messages, and schedule appointments; corporate mailing addresses; call transferring, and converting faxes and voicemails into emails for easier viewing. Opus also offers toll-free numbers, additional extensions, audio conferencing bridges, and international call transfers.

Summary

Opus-Virtual-Offices Logo
Opus Virtual Offices
  • Address
  • Phone Number
    888-898-9868
  • Service Lines
    Not disclosed
  • Industry Focus
    Executive Office
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 11-50 employees
Pro-Call-Center-Inc Logo
Pro Call Center Inc
  • Custom Quote
  • 10 - 49 employees
Pro Call Center Inc. provides services to help businesses maintain a professional image when interacting with clients. It offers 24/7 customer service and answering services for a variety of industries, including medical, sales, service trades, hotels, government agencies, and the military. Pro Call Center and its highly trained professionals can allow businesses to avoid the cost of hiring in-house call center staff and investing in equipment.

Summary

Pro-Call-Center-Inc Logo
Pro Call Center Inc
  • Address
    5013 Pacific Hwy E #19,
    Fife, WA
    98424
  • Phone Number
    800-710-3642
  • Service Lines
    Voice Services
  • Industry Focus
    Telecommunications
    Other industries
    Information technology
  • Clients
    Telecommunications
Company Info
  • Custom Quote
  • 10 - 49 employees
SBN-Medical-Billing Logo
SBN Medical Billing
  • Custom Quote
  • 2 - 9 employees
SBN Medical Billing offers many services to help medical practices achieve clear communication with their patients. Available services include managing patient statements and insurance claims, electronic fund transfers, well-care services, remote data backups, and digital scanning of records, as well as archiving of records and transactions for future viewing. SBN Medical Billing answers patient questions and keeps up to date with Medicare guidelines so your business doesn't have to.

Summary

SBN-Medical-Billing Logo
SBN Medical Billing
  • Address
    19804 Fremont Ave N
    Shoreline, WA
    98133
  • Phone Number
    206-567-2163
  • Service Lines
    Medical Billing
  • Industry Focus
    Medical
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 2 - 9 employees
Seattle-Sidekick Logo
Seattle Sidekick
  • Custom Quote
  • 2 - 9 employees
Seattle Sidekick offers services to meet a number of client needs. Its BPO services include content development and copywriting, social media management, email correspondence, and the handling of business-client interactions. The company's additional services include ghostwriting, arranging travel plans and accommodations, invoicing, and appointment scheduling.

Summary

Seattle-Sidekick Logo
Seattle Sidekick
  • Address
    6016B California Ave SW
    Seattle, WA 98136
  • Phone Number
    Not disclosed
  • Service Lines
    Virtual Assistant Services
  • Industry Focus
    Not disclosed
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 2 - 9 employees
Sound-Telecom Logo
Sound Telecom
  • Custom Quote
  • 10 - 49 employees
Sound Telecom aids businesses with customer support and client management. With its available bilingual phone services, answering services, voicemail, and call center services, Sound Telecom can handle all electronic and digital business communications for its clients. The company's cloud-based phone systems can handle large volumes of calls, and its well-trained phone operators are available on a 24-hour basis.

Summary

Sound-Telecom Logo
Sound Telecom
  • Address
    1131 Poplar Pl S
    Seattle, WA
    98144
  • Phone Number
    206-686-1202
  • Service Lines
    Voice Services
    Transcription
  • Industry Focus
    Business services
    Hospitality & leisure
    Legal
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 10 - 49 employees
STAT-Medical-Billing-Service Logo
STAT Medical Billing Service
  • Custom Quote
STAT Medical Billing Service offers fast, efficient, and thorough billing management services for clients nationwide. With a history of working with hospitals, solo practitioners, and a variety of professional medical organizations, STAT Medical Billing Service has expertise in a number of medical specialties, including general surgery, cardiology, and psychiatry.

Summary

STAT-Medical-Billing-Service Logo
STAT Medical Billing Service
  • Address
    7301 45th Avenue Ne
    Seattle, WA
    98115
  • Phone Number
    206-522-6640
  • Service Lines
    Medical Billing
  • Industry Focus
    Medical
  • Clients
    Not disclosed
Company Info
  • Custom Quote

How We Chose the Best BPO Services in Washington, D.C.

Numerous business process outsourcing (BPO) services in Washington, D.C., stand ready to serve your company's needs. To help you find one that meets your core requirements, we evaluated these BPO services based on the service lines they offer, the size of their firms, and the industries on which they focus most of their attention.

Multiple Service Lines

The BPO services we list include a variety of service lines to help you make better decisions for your business. For that reason, we feature BPO services that deal with website and graphic design, social media marketing, custom software development, voice services, non-voice back-office services, and medical billing, among others.

Size of Firms

When you want a sharply tailored experience, you may prefer a small firm that delivers personal service, but if you have more general needs or require 24/7 support, a large firm may be more your speed. That's why we include the size of the firms in our BPO services list and feature a mix of small and large companies.

Industry Focus

Specialized industries have very specific needs, so we include the industries on which companies in our BPO services list focus to aid you in choosing the right firm. Some areas of focus include outsourcing, offshoring, business services, hospitality and leisure, medical and law office, and information technology.

Questions to Ask BPO Companies

With so many BPO Companies in Washington, D.C. each offering similar features, it’s important to ask the right questions during your initial discovery call or demo. To help you make the right inquiries, we put together a downloadable list of questions to ask your prospective BPO service.

Questions to Ask BPO Companies

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