Our Top Picks

(V)WeCare-Technology Logo
(V)WeCare Technology
  • Custom Quote
  • 250 - 999 employees
(v)WeCare Technology helps businesses create exceptional customer service experiences. Its team of professionals interacts through phone, email, live chat, and social media monitoring and is experienced in enhancing brand perception, upselling, handling customer complaints, and improving customer satisfaction. (v)WeCare Technology representatives are trained to use customer relationship management (CRM) solutions, including Salesforce, Zendesk, and Freshdesk, and work with a variety of industries.

Summary

(V)WeCare-Technology Logo
(V)WeCare Technology
  • Address
    701 5th Ave, #4200
    Seattle, WA 98104
  • Phone Number
    877-335-8872
  • Service Lines
    Non-Voice BPO/Back Office Services, Voice Services
  • Industry Focus
    Business Services, Information Technology, Telecommunication
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 250 - 999 employees
ABS-Communications Logo
ABS Communications
  • Custom Quote
  • 10 - 49 employees
ABS Communications, Inc. helps businesses improve their productivity and their bottom line. ABS provides professional, prompt, technologically advanced - live Operator telephone services to its clients.

It takes all business calls; inbound, outbound, and overflow; and offers specialized call answering for Medical and all types of businesses big and small. Its team of professionals performs virtual receptionist tasks, including screening and transferring calls, scheduling appointments, and customizes services so that clients receive their messages delivered their way.

Summary

ABS-Communications Logo
ABS Communications
  • Address
    13540 Lake City Way NE, Ste# 140 – Seattle, WA 98125
  • Phone Number
    800-311-6441
  • Service Lines
    LiveOperator, Medical, VirtualOffice, TypesofCalls, OrderEntry, OtherServices, Scheduling, Messages
  • Industry Focus
    All
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 10 - 49 employees
Acute-Media Logo
Acute Media
  • $50 - $99/hour
  • 2 - 9 employees
Acute Media works with businesses of all sizes to establish objectives, target demographics, and create marketing initiatives that reach clients' prospective audiences. Online advertising, keyword optimization, content creation, blog posts, and email are used to generate qualified leads and build sales pipelines. Acute Media provides analytical data and benchmarks so businesses can measure advertising ROI and increase their competitive advantage.

Summary

Acute-Media Logo
Acute Media
  • Address
    3250 Airport Way South #716
    Seattle, WA 98134
  • Phone Number
    888-810-0708
  • Service Lines
    Search Engine Optimization, Pay Per Click, Conversion Optimization
  • Industry Focus
    Weight Loss Companies, Orthopedic Surgeons, Home Services, Personal Injury Lawyers, Criminal Defense Lawyers, Dental Implants, Automotive, News Media Clients, Airport Clients, Non-Profit Organizations, Finance
  • Clients
    Not disclosed
Company Info
  • $50 - $99/hour
  • 2 - 9 employees
Answering-Service-Care Logo
Answering Service Care
  • Starts at $49
  • 50 - 249 employees
Answering Service Care provides 24/7 live telephone answering services to businesses of all sizes. The company’s highly trained agents answer calls, schedule appointments, and forward messages to business owners and managers. The company's app tracks calls, messages, and offer on-call calendar. Answering Service Care has been serving clients in a variety of industries since 1974.

Summary

Answering-Service-Care Logo
Answering Service Care
  • Address
    14240 Interurban Ave S Suite B248
    Tukwila, WA
    98168
  • Phone Number
    800-430-6511
  • Service Lines
    Voice Services
  • Industry Focus
    Business services, Legal, Medical
  • Clients
    Not disclosed
Company Info
  • Starts at $49
  • 50 - 249 employees
Bluechip-Call-Center Logo
Bluechip Call Center
  • $25/hour
  • 1,000 - 9,999 employees
Bluechip Call Center helps businesses increase efficiency and productivity with inbound and outbound calling, email, and chat support services. Its team members are experienced in fundraising, cold calling, direct marketing, shipment information and tracking, order taking, billing and payment processing, and data entry. Bluechip Call Center also offers IT services, including data entry, programming, mobile app and software development, and database processing.

Summary

Bluechip-Call-Center Logo
Bluechip Call Center
  • Address
    1200 Western Ave. Suite 820,
    Seattle, WA 98101
  • Phone Number
    888-385-8953
  • Service Lines
    Voice Services
  • Industry Focus
    Financial services, Hospitality & leisure, Medical
  • Clients
    Not disclosed
Company Info
  • $25/hour
  • 1,000 - 9,999 employees
C9-Digital Logo
C9Staff
  • $50 - $99/hour
  • 10 - 49 employees
C9Staff helps businesses extend their organization's capabilities while reducing payroll costs. The company provides qualified individuals to handle business tasks in design, digital marketing, customer contact and support, secretarial and accounting, billing, and medical claims. Engineers, architects, education technologists, and software developers are also available to work on projects and help businesses increase productivity without hiring in-house staff.

Summary

  • Address
    5608 17th Ave. NW #766
    Seattle, WA 98107
  • Phone Number
    833-636-0608
  • Service Lines
    Web Design, Custom Software Development, Social Media Marketing
  • Industry Focus
    Digital Marketing, eCommerce, Recruitment
  • Clients
    Propel RC (2nd Largest Makers of RC Drones)
Company Info
  • $50 - $99/hour
  • 10 - 49 employees
Direct-Interactions Logo
Direct Interactions
  • $12 - $20/hour
  • 1400+ employees
Helping businesses provide outstanding customer service experiences, Direct Interactions uses a cloud-based solution to meet the call center demands of private- and public-sector organizations of all sizes.

The company's professional agents provide excellent customer care and handle disaster response calls. Follow-up calls, shipping confirmations, surveys, and donor calls are some of the outbound call services offered by Direct Interactions.

Summary

Direct-Interactions Logo
Direct Interactions
  • Address
    701 5th Ave #4250
    Seattle, WA
    98104
  • Phone Number
    866-773-3622
  • Service Lines
    Voice Services
  • Industry Focus
    Telecommunications
    Customer Service
  • Clients
    PROVAIL, AtWork!, Neurological Vocational Services (NVS)
Company Info
  • $12 - $20/hour
  • 1400+ employees
Hydrogen-Advertising Logo
Hydrogen Advertising
  • Custom Quote
  • 10 - 49 employees
Hydrogen Advertising helps businesses of all sizes increase brand awareness and maximize advertising ROI. The company's 3C approach analyzes category, customer, and company to develop a marketing plan that results in qualified leads and increased conversions. Services include branding, content creation, social media management, and website design. Hydrogen Advertising also assists clients with media planning and buying and trade show events.

Summary

Hydrogen-Advertising Logo
Hydrogen Advertising
  • Address
    1520 4th Avenue, Suite 600
    Seattle, WA 98101
  • Phone Number
    206-274-7810
  • Service Lines
    Advertising, Media Planning & Buying, Content Marketing
  • Industry Focus
    Business services, Financial services, Information technology
  • Clients
    Kenworth Trucks, CPRS, Whole Foods Market, The Polyclinic, Sound Physicians, Trammell Crow Company, Accolade, NanoString Technologies, Washington Forest Protection Association, Keysight Technologies and Penobscot Bay Brewery
Company Info
  • Custom Quote
  • 10 - 49 employees
ILocal-Inc. Logo
iLocal, Inc.
  • $100 - $149/hour
  • 10 - 49 employees
iLocal helps local businesses stand out online and generate promising leads, increasing business activity and revenue. The company's services include branding, email marketing, video production, website optimization, and mobile app development. Its team is experienced in research and analysis for a variety of industries and employs techniques to reach clients' target audience, improve customer experience, and increase conversions.

Summary

ILocal-Inc. Logo
iLocal, Inc.
  • Address
    92 Lenora St, Suite # 2
    Seattle, WA
    98121
  • Phone Number
    206-384-4344
  • Service Lines
    Web Design, Search Engine Optimization, Advertising
  • Industry Focus
    Advertising & Marketing, Business Services, Consumer Products, Utilities, Retail, Other Industries
  • Clients
    Beacon Plumbing, heating, electrical & mechanical , inc
Company Info
  • $100 - $149/hour
  • 10 - 49 employees
Opus-Virtual-Offices Logo
Opus Virtual Offices
  • $50 - $99/hour
  • 50 - 249 employees
Opus Virtual Offices provides services that help clients maintain a professional and successful business presence. Clients can establish a corporate mailing address, phone number, and fax number and receive voice mail and faxes by email. Live call answering and call transferring help businesses maintain high customer support levels. Additional services include toll-free numbers, audioconferencing, outbound calling, and business texting.

Summary

Opus-Virtual-Offices Logo
Opus Virtual Offices
  • Address
    4500 9th Avenue NE
    Seattle, WA 98105
  • Phone Number
    206-681-9424
  • Service Lines
    Custom Software Development, Web Development, UX/UI Design
  • Industry Focus
    Financial services, Information technology, Medical
  • Clients
    IBM, Nasdaq, Danske Bank, Telia, Swedbank, Luminor, SEB, Afreximbank, Apotheka
Company Info
  • $50 - $99/hour
  • 50 - 249 employees
Radius-In-bound Logo
Radius In bound
  • $50 - $99/hour
  • 2 - 9 employees
Radius Inbound helps clients of all sizes succeed online. The company analyzes websites and provides solutions for optimized content and an enhanced user experience. Its team develops digital strategies that help clients rank higher in search engines, build better reputation scores, and boost site traffic conversions. Radius Inbound also assists clients in developing and implementing social media and email marketing campaigns.

Summary

Radius-In-bound Logo
Radius In bound
  • Address
    560 Galer St
    Seattle, WA
    98109
  • Phone Number
    253-200-5889
  • Service Lines
    Content Marketing, Marketing Strategy, Search Engine Optimization
  • Industry Focus
    eCommerce, Advertising & marketing, Automotive
  • Clients
    Not disclosed
Company Info
  • $50 - $99/hour
  • 2 - 9 employees
Redtech Logo
Redtech
  • $100 - $149/hour
  • 50 - 249 employees
Delivering solutions that help businesses increase efficiency and productivity, Redtech offers web operation and staffing services. The company assists clients in recruiting candidates for short-term and permanent positions. Innovative marketing analysis, professional management, and in-depth reporting of KPIs help business owners make data-driven decisions. Redtech also develops web and software solutions to improve user experience and help businesses succeed online.

Summary

  • Address
    1975 116th Ave NE Suite 203
    Bellevue, WA 98004
  • Phone Number
    425-451-9855
  • Service Lines
    Custom Software Development, Digital Strategy, Non-Voice BPO/Back Office Services
  • Industry Focus
    Advertising & Marketing, Business Services, Information Technology, Retail, E-commerce, Public Sector, Other Industries
  • Clients
    Microsoft, Adobe, Outerwall, The Seattle Foundation, Providence, T-Mobile
Company Info
  • $100 - $149/hour
  • 50 - 249 employees
Responza Logo
Responza
  • $25 - $49/hour
  • 10 - 49 employees
Responza provides affordable IT services to help small and medium-sized businesses navigate the complexities of technology. The company's staff of experts designs and installs networks, servers, and cloud solutions. Its team handles cybersecurity and data backup and recovery as well as daily IT management tasks. Remote and on-site technical support, 24-hour help desk services, and assistance with installing Microsoft 365 are also offered.

Summary

Responza Logo
Responza
  • Address
    3250 Airport Way, Suite 326
    Seattle, WA 98134
  • Phone Number
    800-526-9780
  • Service Lines
    IT Managed Services, Non-Voice BPO/Back Office Services, Web Development
  • Industry Focus
    Not disclosed
  • Clients
    Not disclosed
Company Info
  • $25 - $49/hour
  • 10 - 49 employees
Socialistics Logo
Socialistics
  • $100 - $149/hour
  • 2 - 9 employees
Socialistics offers social media marketing services to help businesses generate leads and build online sales. The company determines the ideal channel to market products, writes purposeful content, and chooses paid advertising options that best meet the client's goals and budget. Socialistics monitors customer responses, inquiries, and online mentions and provides a custom live dashboard for clients to track results, updates, and optimizations.

Summary

Socialistics Logo
Socialistics
  • Address
    500 Mercer Street, Suite C202-177
    Seattle, WA
    98109
  • Phone Number
    206-962-6080
  • Service Lines
    Social Media Marketing
  • Industry Focus
    Advertising & Marketing, Healthcare & Medical, Information Technology
  • Clients
    Trupanion ABI Insurance EverHome Health Care Microsoft Office & Office for Mac AthliOS A Helping Hand Homecare Von's 1000 Spirits Sharps Roasthouse Emory's CrunchPak
Company Info
  • $100 - $149/hour
  • 2 - 9 employees
Sound-Telecom Logo
Sound Telecom
  • Less than $25/hour
  • 10 - 49 employees
With over 30 years of experience, Sound Telecom provides 24-hour telephone answering, live chat, and call center services for businesses of all sizes. Its bilingual team handles inbound calls, help desk requests, and welcome call programs. The company provides virtual receptionist services, reminder call services, and business voicemail. Sound Telecom also offers order processing, third-party verification, database management, and lead generation services.

Summary

Sound-Telecom Logo
Sound Telecom
  • Address
    1131 Poplar Pl S
    Seattle, WA
    98144
  • Phone Number
    206-686-1202
  • Service Lines
    Voice Services, Transcription
  • Industry Focus
    Business services, Hospitality & leisure, Legal
  • Clients
    Boeing, Microsoft, Starbucks
Company Info
  • Less than $25/hour
  • 10 - 49 employees
Stat Medical Logo
Stat Medical
  • Less than $25/hour
  • 2 - 9 employees
Stat Medical provides medical billing services to help clients improve customer relations, increase cash flow, and reduce the workload of in-house staff. The company is experienced in coding, Medicare jurisdiction servicing, and insurance reimbursements. Stat Medical customizes billing processes to meet the needs of each client. The company specializes in podiatry, internal medicine, pain management, optometry, and dermatology billing.

Summary

Stat Medical Logo
Stat Medical
  • Address
    7301 45th Ave NE
    Seattle, WA
    98115
  • Phone Number
    206-218-4545
  • Service Lines
    Non-Voice BPO/Back Office Services
  • Industry Focus
    Healthcare & Medical
  • Clients
    Coupeville Foot and Ankle Clinic, Advanced Foot & Ankle Clinics, Medicine and Surgery of the Foot and Ankle, Mercer Island Foot and Ankle Clinic, Physician and Surgeon of the Foot and Ankle, Coupeville Foot and Ankle Clinic
Company Info
  • Less than $25/hour
  • 2 - 9 employees
Terra-Staffing-Group Logo
Terra Staffing Group
  • $25 - $49/hour
  • 250 - 999 employees
Terra Staffing Group offers services to help employers and job seekers come together. The company works with businesses to list jobs and help them locate the ideal employee for long- and short-term positions. Terra Staffing Group also offers payroll services that assist businesses with administering payroll, taxes, and nondiscretionary benefits for interns, seasonal hires, contractors, and freelancers.

Summary

Terra-Staffing-Group Logo
Terra Staffing Group
  • Address
    2200 6th Ave Suite 400
    Seattle, WA
    98121
  • Phone Number
    206-405-3300
  • Service Lines
    HR Services
  • Industry Focus
    Business Services, Consumer Products, Healthcare & Medical, Manufacturing, Transportation & Logistics, Utilities, Retail, E-commerce
  • Clients
    Not disclosed
Company Info
  • $25 - $49/hour
  • 250 - 999 employees
Thrive-Design Logo
Thrive Design
  • $100 - $149/hour
  • 2 - 9 employees
Thrive Design partners with businesses to increase leads and sales revenue online. The company specializes in WordPress sites, search engine optimization, copywriting, content creation, and online advertising to reach clients' target audiences. Thrive Design holds strategy workshops with clients to identify goals, set expectations, and develop solutions to meet business needs. Support services include 24/7 monitoring, website security, and backups.

Summary

Thrive-Design Logo
Thrive Design
  • Address
    1106 NE 42nd St #12
    Seattle, WA 98105
  • Phone Number
    206-451-7326
  • Service Lines
    Web Design, Web Development, Content Marketing
  • Industry Focus
    Business services, Consumer products & services, eCommerce
  • Clients
    neomoving.com, vivianewoodard.com, westseattlesmileco.com, atzbach.com, paddycoynes.net, satorimj.com
Company Info
  • $100 - $149/hour
  • 2 - 9 employees

How We Chose the Best BPO Services in Seattle

BPO services can help small businesses from all industries improve their back-office and front-office operations. With so many options available in Seattle, we researched and evaluated the best BPO services based on the service lines they offer, the size of their firm, and the type of industries they work with.

Multiple Service Lines

BPO services can be extremely valuable for small businesses looking to expand their resources or manage budgets. We chose BPO service firms that provide a broad range of service lines such as social media marketing and content marketing, voice services, and IT managed services.

Size of Firm

There are advantages and disadvantages to working with a large or a small BPO service firm. To meet the needs of every small business, we made sure to include a list of firms that vary in size from 1-10 employees to 1,000+ employees.

Industry Focus

Finding the right BPO service for your business depends entirely on whether the firm matches your industry focus. When compiling our list of the best BPO services in Seattle, we made sure to include firms that provided a diverse range of industry specialties, including e-commerce and advertising industries, the healthcare and medical sector, and financial services.

Questions to Ask BPO Companies

With so many BPO Companies in Seattle each offering similar features, it’s important to ask the right questions during your initial discovery call or demo. To help you make the right inquiries, we put together a downloadable list of questions to ask your prospective BPO service.

Questions to Ask BPO Companies

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