Our Top Picks

A_H-Billing-Specialties Logo
A&h Billing Specialties
  • Custom Quote
  • 2 - 9 employees
A & H Billing Specialties is a medical billing partner that's worked with clients since 1999 to help them attain the maximum possible reimbursements after medical procedures are performed. This full-service billing partner offers electronic filing on most paperwork for faster, more efficient processing and an advanced scheduling system to help clients keep track of their appointments, finances, and medical info, as well as claim denial/appeal follow-ups and other services.

Summary

A_H-Billing-Specialties Logo
A&h Billing Specialties
  • Address
    4049 First Street, Suite 134
    Livermore, CA 94551
  • Phone Number
    866-293-5504
  • Service Lines
    Non-Voice BPO/Back Office Services, Voice Services, Business Consulting
  • Industry Focus
    Not disclosed
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 2 - 9 employees
Custom-Communications Logo
Custom Communications
  • Custom Quote
  • Not disclosed
Custom Communications has been in business for over 30 years providing clients with messaging and dispatch services. In recent years, the company added several other offerings, including appointment scheduling, virtual receptionists, and voice mail services. Custom Communications conducts all its business online and offers custom quotes to clients after an initial phone consultation.

Summary

Custom-Communications Logo
Custom Communications
  • Address
    Livermore, CA
    94550
  • Phone Number
    925-449-2303
  • Service Lines
    24/ Live Answering Service, Virtual Phone System (PBX), Virtual Receptionist, Order Taking, Customer Service Help Desk
  • Industry Focus
    Apartment Communities, Healthcare, Realtors, Property Management, Hospitality, Emergency Restoration, Contractors, Attorneys, Small Businesses, Service Professionals
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • Not disclosed
Cyara Logo
Cyara
  • Custom Quote
  • 50 - 249 employees
Cyara offers several BPO services, including consultations on technology and strategy planning, IT optimization, and CX monitoring. Additionally, the company tests software, apps, and programs a business is developing or using on a day-to-day basis. Expert consultant services are offered to help businesses optimize the customer experience and ensure products are ready for quality assurance.

Summary

  • Address
    805 Veterans Blvd, Suite 105
    Redwood City, CA 94063
  • Phone Number
    650-549-8522
  • Service Lines
    Artificial Intelligence, Non-Voice BPO/Back Office Services, UX/UI Design
  • Industry Focus
    Health Insurance, non-profit
  • Clients
    EBay, FedEx, Toyota, Vodafone, Starbucks
Company Info
  • Custom Quote
  • 50 - 249 employees
Denodo Logo
Denodo
  • Custom Quote
  • 250 - 999 employees
Denodo works with companies to help them understand their collected data better through data virtualization services. Denodo has professionals with experience in many industries, including biotech, energy, finance, and retail. By analyzing data, Denodo helps businesses boost productivity and improve everything from efficiency to customer interactions.

Summary

  • Address
    525 University Avenue, Suite 31
    Palo Alto, CA 94301
  • Phone Number
    650-566-8833
  • Service Lines
    Non-Voice BPO/Back Office Services, Artificial Intelligence, BI & Big Data Consulting & SI
  • Industry Focus
    Pharmaceuticals, Technology, Financial Services, Retail
  • Clients
    Allergan, Amgen, Santander, Biogen, Bayer
Company Info
  • Custom Quote
  • 250 - 999 employees
Enterprise-Telecommunications-Inc. Logo
Enterprise Telecommunications Inc.
  • Custom Quote
  • 10 - 49 employees
Enterprise Telecommunications provides businesses with a range of communication services so its clients can focus on the important things. These services include call management for a variety of client types, such as property management organizations, law firms, and independent contractors. The company offers 24/7 live operators who perform services like message management, call transferring, appointment scheduling, customer support, and more.

Summary

Enterprise-Telecommunications-Inc. Logo
Enterprise Telecommunications Inc.
  • Address
    PO BOX 700042
    San Jose, CA 95170
  • Phone Number
    408-342-3333
  • Service Lines
    Voice Services, Non-Voice BPO/Back Office Services
  • Industry Focus
    Apartment/Property Management, Medical Offices, Law Firms, Independent Contractors
  • Clients
    Parkview Senior Apartments, Kenneth Henry Court, Irvington Terrace Apartments
Company Info
  • Custom Quote
  • 10 - 49 employees
Gora.io Logo
Gora.io
  • Custom Quote
  • 201 - 500 employees
Agora offers products designed to improve the interface and usability of existing business software. Products include applications like HD webcam chat, chatbots, and other handy features that can be added to a company's webpage to make it easier for clients to contact the business directly. Agora works with businesses directly to ensure feature integration goes smoothly.

Summary

  • Address
    2804 Mission College Blvd, Suite 110
    Santa Clara, CA 95054
  • Phone Number
    408-879-5885
  • Service Lines
    Voice Call, Video Call, Live Interactive Audio Streaming, Live Interactive Video Streaming, Recording, Real-Time Messaging, Beta, Agora Analytics, SD-RTN™ Network
  • Industry Focus
    Social, Gaming, Retail, Education, Telehealth, Workforce
  • Clients
    Bunch, EastMeetEast, Hallo, Loop Team, The Meet Group, Pragli, Talkspace, Welcome
Company Info
  • Custom Quote
  • 201 - 500 employees
Hi-Tech-BPO Logo
Hi-tech Bpo
  • Less than $25/hour
  • 250 - 999 employees
Hitech BPO works with clients to help them extract information from existing data to optimize the company and improve customer experiences. A multichannel outsourcing services provider, Hitech BPO can also help businesses develop marketing strategies for the digital world, which can include social media management and analysis. Further services include industry analysis and studying the client's competition to learn from their mistakes and duplicate their successes.

Summary

Hi-Tech-BPO Logo
Hi-tech Bpo
  • Address
    547 Moreland Way
    Santa Clara, CA
    95054
  • Phone Number
    794-000-3251
  • Service Lines
    Non-Voice BPO/Back Office Services
  • Industry Focus
    Advertising & marketing, Manufacturing, Real estate
  • Clients
    TIBCO, Monash University, Griffith University, Pfizer, Siemens
Company Info
  • Less than $25/hour
  • 250 - 999 employees
Marketo, An Adobe Company Logo
Marketo, An Adobe Company
  • Custom Quote
  • 1,000 - 9,999 employees
Marketo works with businesses using Marketo Engage, software that allows businesses to explore and optimize their marketing strategies. The platform analyzes current strategies, website interactions, and other types of data to identify where improvements can be made in an organization's online presence. Content personalization, market analysis, and the growth of customer relations are all key goals of Marketo Engage.

Summary

Marketo, An Adobe Company Logo
Marketo, An Adobe Company
  • Address
    901 Mariners Island Boulevard, Suite #500
    San Mateo, CA 94404
  • Phone Number
    877-260-6586
  • Service Lines
    Voice Services, Affiliate Marketing, Marketing Strategy
  • Industry Focus
    Healthcare, Manufacturing, Higher Education, Financial Services, Technology
  • Clients
    Centurylink, Charles Schwab, Fujitsu, Panasonic, Portland Trail Blazers, Roche Diagnostics
Company Info
  • Custom Quote
  • 1,000 - 9,999 employees
Nuage Digital Inc Logo
Nuage Digital Inc
  • Custom Quote
  • 2 - 9 employees
Services offered by Nuage Digital Inc. include accounting, bill payments, digital marketing, and financial consultations. The goal of Nuage is to take care of the busy work so businesses can focus on their core affairs and Not get bogged down in the day-to-day tasks. The company's marketing services include lead generation, social media analysis, and optimizing a business's web experience.

Summary

Nuage Digital Inc Logo
Nuage Digital Inc
  • Address
    1475 S Bascom Ave
    Campbell, CA
    95008
  • Phone Number
    408-495-8371
  • Service Lines
    Accounting, Non-Voice BPO/Back Office Services, UX/UI Design
  • Industry Focus
    Insurance, Automotive, Non-profit
  • Clients
    Bloom, Udita Foundation, Bay Shield Insurance, Ezaula, Khyber Foundation
Company Info
  • Custom Quote
  • 2 - 9 employees
Packet-Fusion Logo
Packet Fusion
  • Custom Quote
  • 250 - 999 employees
Packet Fusion provides consulting services to help businesses transition into a cloud initiative. Its streamlining services are aimed at making communication more efficient by choosing the right platforms and ensuring simple things like call wait times are minimized. Other services include contact center consulting to improve customer interactions.

Summary

Packet-Fusion Logo
Packet Fusion
  • Address
    4301 Hacienda Drive, Suite 400
    Pleasanton, CA 94588
  • Phone Number
    866-972-2538
  • Service Lines
    Voice Services
  • Industry Focus
    Architecture, Recruitment
  • Clients
    Gemological Institute of America, Blacoh Fluid Control, West Valley Staffing, Relypsa, TLCD Architecture
Company Info
  • Custom Quote
  • 250 - 999 employees
Personal Telephone Answering Service Logo
Personal Telephone Answering Service
  • Custom Quote
  • 10 - 49 employees
As the name would suggest, Personal Telephone Answering Service offers companies an extensive variety of answering services, including paging, message collection, tech support, appointment scheduling, and call screening. In business since 1961, this company has worked in a variety of industries, including consulting firms, accounting agencies, and landscaping businesses. Operators are available 24/7, 365 days a year.

Summary

Personal Telephone Answering Service Logo
Personal Telephone Answering Service
  • Address
    1101 S. Winchester Blvd., H188
    San Jose, CA 95128
  • Phone Number
    408-247-6600
  • Service Lines
    Voice Services, Non-Voice BPO/Back Office Services
  • Industry Focus
    Architects, Landscapers, Special Events, Construction Companies, Lighting Technicians, Estheticians, Dermatology and Plastic Surgery
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 10 - 49 employees
Red Oak Technologies Logo
Red Oak Technologies
  • Custom Quote
  • 50 - 249 employees
Red Oak Technologies works with businesses to provide personnel, utilizing a network of talented consulting agents to find the available resources to fill permanent and full-time positions. Red Oak also offers payroll services, project-based resourcing, and other financial consulting services and can help businesses optimize offshore development and designs.

Summary

Red Oak Technologies Logo
Red Oak Technologies
  • Address
    2001 Gateway Place, Suite 150w
    San Jose, CA 95110
  • Phone Number
    408-200-3500
  • Service Lines
    HR Services, Business Consulting, Voice Services
  • Industry Focus
    Financial Technology, Software Engineering, Network Engineering, Health/Medical, e-Commerce, Energy, Data Center / Cloud Services, Manufacturing, Automotive, Government, Internet Security, Insurance
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 50 - 249 employees
Reputation.com Logo
Reputation.com
  • Custom Quote
  • 250 - 999 employees
Reputation uses customer feedback, reviews, and other data to help businesses optimize their processes. Reputation's software conducts surveys, analyzes data, and provides detailed insight on how improvements can be made within any organization. The company works with various industries, including healthcare, property management, senior living, and retail.

Summary

Reputation.com Logo
Reputation.com
  • Address
    1400A Seaport Blvd. Suite 401
    Redwood City, CA
    94063
  • Phone Number
    800-888-0924
  • Service Lines
    Market Research, Non-Voice BPO/Back Office Services, Search Engine Optimization
  • Industry Focus
    Healthcare, Automotive, Retail Services, Property Management, Financial Services, Hospitality, Senior Living
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 250 - 999 employees
San-Jose-Answering-Service Logo
San Jose Answering Service
  • Less than $25/hour
  • 2 - 9 employees
San Jose Answering Service provides California businesses with call management solutions. Available services include appointment scheduling, live operators with no mechanical interfaces, overflow call answering, order processing, and call screening, among others. The company has experience working in legal, medical, retail, and some other industries.

Summary

San-Jose-Answering-Service Logo
San Jose Answering Service
  • Address
    105 North 1st Street
    San Jose, CA 95113
  • Phone Number
    408-641-2332
  • Service Lines
    Voice Services
  • Industry Focus
    Business Services, Healthcare & Medical, Real Estate, Industrial, Other Industries
  • Clients
    Not disclosed
Company Info
  • Less than $25/hour
  • 2 - 9 employees
Site-Rite-Real-Estate-Solutions Logo
Site Rite Real Estate Solutions
  • Custom Quote
  • 2 - 9 employees
Site Rite helps real estate agencies with site acquisition services, obtaining permits, and project management. The company also provides agencies with legal services to analyze contracts or when legal issues are slowing business down. With a history of assisting real estate agencies across California, Site Rite Real Estate Solutions helps ensure agencies work amicably within their local jurisdictions and jump through all legal hoops with grace.

Summary

Site-Rite-Real-Estate-Solutions Logo
Site Rite Real Estate Solutions
  • Address
    373 N L Street
    Livermore, CA 94551
  • Phone Number
    562-340-1062
  • Service Lines
    Commercial Development, Commercial Financing, Funding, & Investment, Non-Voice BPO/Back Office Services
  • Industry Focus
    Real Estate
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 2 - 9 employees
Transcosmos Logo
Transcosmos
  • Less than $25/hour
  • 10,000+ employees
Transcosmos works with businesses to help them improve the customer experience. For over 50 years, the company has been optimizing contact centers to streamline the wait times of callers. Transcosmos thoroughly investigates companies and recommends outsourcing when applicable and also helps recommend viable options for BPO services. Additionally, it helps develop e-commerce solutions for businesses looking to transition into an online environment and can provide end-to-end services.

Summary

Transcosmos Logo
Transcosmos
  • Address
    3031 Tisch Way,Suite 300
    San Jose CA
    95128
  • Phone Number
    310-630-0072
  • Service Lines
    Voice Services, Non-Voice BPO/Back Office Services
  • Industry Focus
    Advertising & marketing, Business services, Consumer products & services
  • Clients
    Uniqlo, VAIO, Suntory, JPRESS, Verizon
Company Info
  • Less than $25/hour
  • 10,000+ employees
Virtual-Assistant-Talent Logo
Virtual Assistant Talent
  • Less than $25/hour
  • 10 - 49 employees
Virtual Assistant Talent helps connect businesses with virtual assistants, using a variety of methods to ensure the assistants and companies complement one aNother. Virtual Assistant Talent uses phone consultations, client orientation, and client interviews to find the right match and provide businesses with the assistants best suited to their needs.

Summary

Virtual-Assistant-Talent Logo
Virtual Assistant Talent
  • Address
    3984 Washington Blvd, Suite 110
    Fremont, CA
    94538
  • Phone Number
    866-596-9041
  • Service Lines
    Non-Voice BPO/Back Office Services
  • Industry Focus
    Advertising & marketing, Business services, Financial services
  • Clients
    The Insurance and Financial Advisor Marketing Group Greater New York City Area
    Creating Customers LLC, Next Practices Institute
Company Info
  • Less than $25/hour
  • 10 - 49 employees
Woxforce-Inc. Logo
Woxforce Inc.
  • Custom Quote
  • 10 - 49 employees
Woxforce offers a wide range of BPO services, including call center optimization, warehouse management, and manufacturing distribution. With an in-depth approach to e-commerce that includes improving customer service and order processing, Woxforce works with both local and global clients making a foray into the digital space. The company can also provide staffing and HR services for businesses looking to bolster their ranks with new, qualified faces.

Summary

Woxforce-Inc. Logo
Woxforce Inc.
  • Address
    39899 Balentine Dr 200
    Newark, CA
    94560
  • Phone Number
    415-636-8006
  • Service Lines
    HR Services, Non-Voice BPO/Back Office Services
  • Industry Focus
    Not disclosed
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 10 - 49 employees

How We Chose the Best BPO Services in San Jose

BPO services were originally sought by companies in the manufacturing industry, but today they've expanded to include multiple organizations across a wide range of industries. We conducted research on the best BPO services in San Jose based on the industry focus, the type of service line offered, and the size of the firm.

Multiple Service Lines

San Jose BPO services include a diverse range of service line offerings. The firms we chose in San Jose can prove to be a valuable resource for small businesses. We've included several options for service lines, including voice services, HR services, market research, back office support, UX/UI design, and accounting.

Size of Firm

Depending on your business’s unique needs, there are advantages and disadvantages to working with a large or small firm. The BPO service firms we chose in San Jose vary in size from 2-9 employees to 10,000+ employees.

Industry Focus

There are several BPO services in San Jose serving a large variety of industries, including architecture and landscaping, healthcare, real estate, insurance, and pharmaceuticals.

Questions to Ask BPO Companies

With so many BPO Companies in San Jose each offering similar features, it’s important to ask the right questions during your initial discovery call or demo. To help you make the right inquiries, we put together a downloadable list of questions to ask your prospective BPO service.

Questions to Ask BPO Companies

Related Software and Services