Our Top Picks

31West-Global-Services Logo
31West Global Services
  • Less than $25/hour
  • 50 - 249 employees
31West Global Services offers call center outsourcing for voice services, non-voice business process outsourcing (BPO)/back-office services, cloud consulting, and service integration (SI). Its outsourced global call center offers BPO solutions for businesses of all sizes, sectors, and budgets. This mid-sized company specializes in the medical, arts, entertainment, and music, and business services industries. Some of 31West Global Services' clients include McDonald's, UnitedHealthcare, and GE.

Summary

31West-Global-Services Logo
31West Global Services
  • Address
    18 Bartol Street
    San Francisco, CA
    94133
  • Phone Number
    877-262-5030
  • Service Lines
    Voice Services, Non-Voice BPO/Back Office Services, Cloud Consulting & SI
  • Industry Focus
    Medical, Arts, entertainment & music, Business services
  • Clients
    McDonals, United Health, GE, Highwinds, Optum
Company Info
  • Less than $25/hour
  • 50 - 249 employees
BPM Logo
BPM
  • $100 - $149/hour
  • 250 - 999 employees
BPM offers business owners outsourced assistance with professional accounting, financial, and tax matters. The business and outsourcing services team of this large company is composed of senior-level advisors and accountants and offers clients a variety of services, including accounting solutions, CFO services, start-up and bookkeeping services, value acceleration and exit planning, and software evaluation and selection services. BPM focuses on the consumer products and services, financial services, and manufacturing industries.

Summary

  • Address
    600 California St #600
    San Francisco, CA
    94108
  • Phone Number
    415-421-5757
  • Service Lines
    Accounting
  • Industry Focus
    Consumer products & services, Financial services, Manufacturing
  • Clients
    Not disclosed
Company Info
  • $100 - $149/hour
  • 250 - 999 employees
CIENCE-Technologies Logo
CIENCE
  • Less than $25/hour
  • 250 - 999 employees
CIENCE is a people-as-a-service company that provides sales research, inbound lead qualification, and outbound appointment setting. Some of the company’s Notable BPO services include voice services, customer relationship management (CRM) consulting and SI, as well as conversion optimization. This larger company specializes in information technology (IT), business services, advertising, and marketing. Some of CIENCE's current clients include Google, Square, and Uber.

Summary

  • Address
    548 Market St #99737
    San Francisco, CA 94104
  • Phone Number
    949-424-2906
  • Service Lines
    Voice Services, CRM Consulting and SI, Conversion Optimization
  • Industry Focus
    Information technology, Business services, Advertising & marketing
  • Clients
    Google, SOC Telemed, Square, Uber, Classy
Company Info
  • Less than $25/hour
  • 250 - 999 employees
CloudVO Logo
CloudVO
  • Custom Quote
  • 50 - 249 employees
CloudVO is a workspace-as-a-service company offering a managed global network of state-of-the-art workspace solutions for both large and small businesses. CloudVO provides access to carefully vetted flexible office space and meeting room solutions for remote workers and distributed workforces, along with voice and HR services. Its virtual office solutions provide customers with a business address and live telephone answering services.

Summary

  • Address
    201 Spear Street, Suite 1100,
    San Francisco, CA
    94105
  • Phone Number
    888-698-6334
  • Service Lines
    Voice Services, HR Services
  • Industry Focus
    Not disclosed
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 50 - 249 employees
Cyara Logo
Cyara
  • Custom Quote
  • 50 - 249 employees
Cyara provides contact center customer experience (CX) analysis, including artificial intelligence, non-voice BPO/back-office services, and user experience/user interface (UX/UI) design. The company’s automated assurance platform spans the development life cycle of contact centers and tests voice and digital channels, as well as providing agent-assisted services. This midsize company specializes in the telecommunications, financial, and nonprofit sectors. Some of Cyara’s current clients include Blue Shield of California, eBay, and FedEx.

Summary

  • Address
    805 Veterans Blvd, Suite 105
    Redwood City, CA 94063
  • Phone Number
    650-549-8522
  • Service Lines
    Artificial Intelligence, Non-Voice BPO/Back Office Services, UX/UI Design
  • Industry Focus
    Telecommunication, Financial, Non-profit
  • Clients
    Blue Shield of California, Forty 7 Ronin, Ebay, Agero, FedEx
Company Info
  • Custom Quote
  • 50 - 249 employees
Darwinian-Ventures Logo
Darwinian Ventures
  • $100 - $149/hour
  • 10 - 49 employees
Darwinian Ventures is a growth advisory firm for start-ups and venture capitalists that offers BPO services such as CRM consulting and SI, voice services, and business consulting. This smaller company offers revenue expertise and execution and specializes in the business services, education, and energy and natural resources industries. Some of Darwinian Ventures’ clients include SiFive, Evisort, and SambaNova Systems.

Summary

Darwinian-Ventures Logo
Darwinian Ventures
  • Address
    548 Market St, Suite 90878
    San Francisco, CA
    94104
  • Phone Number
    703-655-5298
  • Service Lines
    CRM Consulting and SI, Voice Services, Business Consulting
  • Industry Focus
    Business services, Education, Energy & natural resources
  • Clients
    SiFive, Evisort, Zira.ai, Flywheel.io, SambaNova Systems
Company Info
  • $100 - $149/hour
  • 10 - 49 employees
Denodo Logo
Denodo
  • Custom Quote
  • 250 - 999 employees
Denodo is a data virtualization company that provides non-voice BPO/back-office services, artificial intelligence, business intelligence (BI) and big data consulting, and SI. Rather than compile and move data between multiple sources, Denodo provides clients with real-time, consolidated views of data. This larger company provides support to the public sector and biotech and pharma, energy and utility, financial services, healthcare, insurance, manufacturing, retail, technology, and telecommunication industries. Some of Denodo’s clients include Logitech, Seacoast Bank, and Indiana University.

Summary

  • Address
    Spear Tower, Suite 1850
    San Francisco, CA 94105
  • Phone Number
    415-960-1195
  • Service Lines
    Non-Voice BPO/Back Office Services, Artificial Intelligence, BI & Big Data Consulting & SI
  • Industry Focus
    Biotech and Pharma, Energy and Utility, Financial Services, Healthcare, Insurance, Manufacturing, Public Sector, Retail, Technology, Telecommunication
  • Clients
    Logitech, Seacoast Bank, DrillingInfo, Indiana University
Company Info
  • Custom Quote
  • 250 - 999 employees
Direct-Line Logo
Direct Line
  • Less than $25/hour
  • 50 - 249 employees
Direct Line is an answering service and call center company that has provided BPO voice services since 1979. This mid-size company specializes in supporting attorneys and law offices, nonprofits, physicians and doctors, property management, plumbing/roofing/tree services, and small businesses. Direct Line offers 24-hour live answering, after-hours answering and dispatching, live virtual receptionists, urgent and emergency dispatching, bilingual answering and call center services, and secure medical answering.

Summary

Direct-Line Logo
Direct Line
  • Address
    2847 Shattuck Avenue
    Berkeley, CA
    94705
  • Phone Number
    888-365-2424
  • Service Lines
    Voice Services
  • Industry Focus
    Attorneys & Law Offices, IT Support, Non Profits, Physicians & Doctors, Property Management, Plumbing / Roofing / Tree Services, Small Businesses
  • Clients
    Not disclosed
Company Info
  • Less than $25/hour
  • 50 - 249 employees
Five9 Logo
Five9
  • $100 - $149/hour
  • 250 - 999 employees
Five9 is a cloud-based contact center solution company offering reliable, customizable, and secure BPO solutions, such as CRM consulting and SI, ERP consulting and SI, and other IT consulting and SI. This larger company has expertise in assisting the advertising and marketing, consumer products and services, and education sectors. Some of Five9’s clients include DoorDash, Lululemon, and Carfax.

Summary

  • Address
    560 Mission Street, Suite 2170
    San Francisco, CA 94105
  • Phone Number
    800-553-8159
  • Service Lines
    CRM Consulting and SI, ERP Consulting and SI, Other IT Consulting and SI
  • Industry Focus
    Advertising & marketing, Consumer products & services, Education
  • Clients
    DoorDash, Lululemon, Estee Lauder, Expedia, Carfax
Company Info
  • $100 - $149/hour
  • 250 - 999 employees
Helpware Logo
Helpware
  • Less than $25/hour
  • 250 - 999 employees
Helpware builds customized customer service and back-office teams for industry-leading companies and start-ups. Its staff works with clients to develop teams using a detailed project management approach for planning, recruiting, processes, training, and launch. This larger company has experience supporting the business services and information technology industries. Some of Helpware’s clients include Zendesk, Google, and Universal Studios.

Summary

Helpware Logo
Helpware
  • Address
    548 Market St
    San Francisco, CA
    94104
  • Phone Number
    949-273-2824
  • Service Lines
    Non-Voice BPO/Back Office Services, Voice Services
  • Industry Focus
    Business services, Information technology
  • Clients
    Zendesk, Google, Cisco, Universal Studios, Mindbody
Company Info
  • Less than $25/hour
  • 250 - 999 employees
Martal-Group Logo
Martal Group
  • $25 - $49/hour
  • 10 - 49 employees
Martal Group provides business-to-business (B2B) lead generation and sales with BPO, voice services, email marketing, and more. With over 10 years of experience, this smaller company works with its clients to increase leads, improve traffic, negotiate deals, and sign contracts. Some of Martal Group’s clients include Fullscreen, Jedox, and Certainty Software.

Summary

Martal-Group Logo
Martal Group
  • Address
    100 Pine St Suite 1250
    San Francisco, CA
    94111
  • Phone Number
    888-557-7769
  • Service Lines
    Voice Services, Email Marketing, Other
  • Industry Focus
    Information technology, Other
  • Clients
    Fullscreen, Jedox, Clickworker, Quaenet, Certainty Software, Incentives Solutions, Umbo AI, Spinbackup, Favendo, Secufy, Joopy, Incentives Solutions, Weezmo, Kipod, VoiceOpps
Company Info
  • $25 - $49/hour
  • 10 - 49 employees
Packet-Fusion Logo
Packet Fusion
  • Custom Quote
  • 250 - 999 employees
Packet Fusion is a cloud consulting communications solutions provider that offers voice service BPO. The company consults on all communication infrastructure, including telecom analysis, software-defined networking in a wide area network (SD-WAN), contact center, collaboration, and video. This larger company specializes in the architecture, pharmaceutical, and staffing industries. Some of Pack Fusion's clients include Blacoh Fluid Control, Kubota Tractors, and the City of El Cajon.

Summary

Packet-Fusion Logo
Packet Fusion
  • Address
    4301 Hacienda Drive, Suite 400
    Pleasanton, CA 94588
  • Phone Number
    866-972-2538
  • Service Lines
    Voice Services
  • Industry Focus
    Architecture, Pharmaceuticals, Staffing
  • Clients
    Blacoh Fluid Control, Team San Jose, Kubota Tractors, City Of Laguna Hills, City of El Cajon
Company Info
  • Custom Quote
  • 250 - 999 employees
RGP Logo
RGP
  • Less than $25/hour
  • 50 - 249 employees
RGP is a global consulting firm that provides BPO for accounting and business consulting services. This midsize company is a human capital partner, working to enable rapid business outcomes by bringing together the right people to create transformative change. RGP specializes in the finance, healthcare, and private equity industries. Annually, the company serves over 2,400 clients, delivering projects in over 48 countries.

Summary

  • Address
    444 Castro Street, Suite 1110
    Mountain View, CA
    94041
  • Phone Number
    415-369-8440
  • Service Lines
    Accounting, Business Consulting
  • Industry Focus
    Finance, Healthcare, Private Equity
  • Clients
    Cox Communications
Company Info
  • Less than $25/hour
  • 50 - 249 employees
Tactical-TeleSolutions Logo
Tactical TeleSolutions
  • Less than $25/hour
  • 50 - 249 employees
Tactical TeleSolutions is a B2B lead generation company, providing clients with non-voice BPO/back-office services and voice services. The company also provides telemarketing and database support for event producers, live remote receptionists, and sales team consulting. This midsize company specializes in the finance and accounting, healthcare and life sciences, government, retail, logistics, and manufacturing sectors. Some of Tactical TeleSolutions’ clients include Viewpoint Construction Software, Inc., and XIFIN Inc.

Summary

Tactical-TeleSolutions Logo
Tactical TeleSolutions
  • Address
    2121 N California St, Suite 260
    Walnut Creek, CA
    94596
  • Phone Number
    415-788-8808
  • Service Lines
    Non-Voice BPO/Back Office Services, Voice Services
  • Industry Focus
    FINANCE AND ACCOUNTING, HEALTHCARE AND LIFE SCIENCES, GOVERNMENT, RETAIL, LOGISTICS, MANUFACTURING
  • Clients
    Viewpoint Construction Software, Inc., XIFIN Inc.
Company Info
  • Less than $25/hour
  • 50 - 249 employees
Telegenisys-Inc Logo
Telegenisys Inc
  • $25 - $49/hour
  • 50 - 249 employees
Telegenisys provides non-voice BPO/back-office services, business consulting, and voice services for legal, insurance, healthcare, and research companies. Telegenisys offers medical records services and retrieval, healthcare support, omni-channel support, outsourcing resources, demand generation services, media analytics, geographic information system (GIS), and traffic engineering support. This midsize company specializes in business services and is externally audited each year to ensure HIPAA compliance.

Summary

Telegenisys-Inc Logo
Telegenisys Inc
  • Address
    5055 Business Center Drive Suite# 108-223
    Fairfield, CA
    94534
  • Phone Number
    415-259-6503
  • Service Lines
    Non-Voice BPO/Back Office Services, Business Consulting, Voice Services
  • Industry Focus
    Business services
  • Clients
    Not disclosed
Company Info
  • $25 - $49/hour
  • 50 - 249 employees
Upcall Logo
Upcall
  • Less than $25/hour
  • 2 - 9 employees
Upcall is a marketing sales automation outbound call center, offering BPO for voice services and market research. This smaller company provides a team of professionals to clients as well as software with real-time dashboards for monitoring their results. Upcall specializes in the technology, insurance, and banking industries. Some of its clients include LG, Sotheby’s, and Keller Williams.

Summary

  • Address
    429 N Rengstorff Ave #6
    Mountain View, CA
    94043
  • Phone Number
    888-318-1336
  • Service Lines
    Voice Services, Market Research
  • Industry Focus
    Technology, Insurance, Banking
  • Clients
    LG, Hotel Tonight, Munchery, 99designs, Sotheby's, Cushman & Wakefield, Keller Williams.
Company Info
  • Less than $25/hour
  • 2 - 9 employees
VOX-Network-Solutions Logo
VOX Network Solutions
  • Custom Quote
  • 50 - 249 employees
VOX Network Solutions supports and enables high-performance secure enterprise networks by providing consulting and solutions for non-voice BPO/back-office services, custom software development, and voice services. This midsize company focuses on integrating wired and wireless networks; creating the right mix of hardware, software, and cloud solutions; developing next-generation network management and administration; and creating self-defending, secure networks to meet and exceed compliance requirements.

Summary

VOX-Network-Solutions Logo
VOX Network Solutions
  • Address
    8000 Marina Blvd, Suite 130
    Brisbane, CA 94005
  • Phone Number
    877-869-8111
  • Service Lines
    Non-Voice BPO/Back Office Services, Custom Software Development, Voice Services
  • Industry Focus
    Not disclosed
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 50 - 249 employees
Vsynergize Logo
Vsynergize
  • Less than $25/hour
  • 250 - 999 employees
VSynergize is a lead generation company that provides voice services and non-voice BPO/back-office services. This larger company has over 19 years of experience in the financial services, medical, and telecommunications industries. In addition to B2B lead generation, VSynergize also offers services for demand generation, such as account-based marketing, content syndication, sales development representative (SDR) as a service, email and event marketing, and more.

Summary

Vsynergize Logo
Vsynergize
  • Address
    01 California Street, Suite 2710
    San Francisco, CA
    94111
  • Phone Number
    855-203-8196
  • Service Lines
    Voice Services, Non-Voice BPO/Back Office Services
  • Industry Focus
    Financial services, Medical, Telecommunications
  • Clients
    Not disclosed
Company Info
  • Less than $25/hour
  • 250 - 999 employees

How We Chose the Best BPO Services in San Francisco

With so many BPO services available in San Francisco, it can be difficult to locate the best-fitting firm for your business. To ensure you find the best match for your contracting needs, we evaluated the best BPO services in San Francisco according to their industry focus, the service lines they offer, and the size of the firm.

Multiple Service Lines

We made sure to select BPO services that offer a variety of quality-driven service lines ranging from market research to voice services, AI, accounting services, CRM, business consulting, and HR services.

Size of Firm

Depending on your business's needs, you may prefer to work with a BPO services firm that has a small team of 2-10 employees or a much larger team of 1,000+ employees. To provide you with all the best options, we curated a list of BPO services with small, medium, and large firm sizes.

Industry Focus

BPO services can be of great benefit to small businesses from multiple industries. When compiling our list, we made sure to include firms that provide services for a diverse selection of industries, including biotech and pharmaceuticals, consumer products and services, financial services, attorneys and law offices, and e-commerce and marketing.

Questions to Ask BPO Companies

With so many BPO Companies in San Francisco each offering similar features, it’s important to ask the right questions during your initial discovery call or demo. To help you make the right inquiries, we put together a downloadable list of questions to ask your prospective BPO service.

Questions to Ask BPO Companies

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