Our Top Picks

Answer-California Logo
Answer California
  • $44-$254/month
  • 10 - 49 employees
Answer California customizes contact solutions to meet the needs of all sizes of businesses. The company's services include 24/7 live answering, inbound calling, order management, and appointment setting. Its professional team provides bilingual communication, virtual receptionist, plus after-hours and urgent call handling. Answer California serves a wide range of industries including finance, insurance, healthcare, legal, service companies, Realtors, and government agencies.

Summary

Answer-California Logo
Answer California
  • Address
    1825 Gillespie Way suite 204-205,
    El Cajon, CA
    92020, United States
  • Phone Number
    800-369-8741
  • Service Lines
    Voice Services
  • Industry Focus
    Business services
    Financial services
    Legal
  • Clients
    Not disclosed
Company Info
  • $44-$254/month
  • 10 - 49 employees
Answer-Inc. Logo
Answer, Inc.
  • Custom Quote
Answer, Inc., helps businesses of all sizes with call center needs. Its services include scheduling appointments and taking reservations, orders, and messages. Its team of professionals can also screen and patch calls through to business owners and managers. Answer, Inc., works with each client individually to develop a plan that meets the business's needs and budget.

Summary

Answer-Inc. Logo
Answer, Inc.
  • Address
    2420 University Ave,
    San Diego, CA
    92104, United States
  • Phone Number
    619-297-4888
  • Service Lines
    Voice Services
  • Industry Focus
    Other Industries
  • Clients
    Not disclosed
Company Info
  • Custom Quote
CC-Capital-Group Logo
CC Capital Group
  • Less than $25/hour
  • 50 - 249 employees
Offering a full range of virtual labor services for a wide range of industries and brands, CC Capital Group helps businesses of all sizes increase efficiency and productivity. The company's large network of agents handles customer service tasks, such as technical support and training, policy renewals, setting appointments, and live chats. Its team builds sales through cold calling, lead generation, and prospecting campaigns.

Summary

CC-Capital-Group Logo
CC Capital Group
  • Address
    737 Pearl Street Ste 201, La Jolla, CA 92037,
    La Jolla, California
    92037, US
  • Phone Number
    858-869-1394
  • Service Lines
    Voice Services
    Direct Marketing
    Business Consulting
  • Industry Focus
    Other Industries
  • Clients
    Xerox Corporation (Fortune 500 company) - Wells Fargo (Fortune 500 company) - Progressive Insurance (Fortune 500 company) - Fyzical (An Inc. 5000 company) - EaseCentral (An Inc. 5000 company) - Nations Info Corp - And 100+ other US small and medium sized businesses
Company Info
  • Less than $25/hour
  • 50 - 249 employees
ChatOutsource Logo
ChatOutsource
  • Less than $25/hour
  • 50 - 249 employees
ChatOutsource helps clients increase customer interaction and satisfaction by managing live chat for their business website. The company's team of professional agents trains thoroughly on each client's products and services so website visitors are engaged and questions answered efficiently and effectively. ChatOutsource works with a wide range of industries, including e-commerce, legal, tourism, education, medical, and real estate.

Summary

ChatOutsource Logo
ChatOutsource
  • Address
    600 B Street,
    San Diego, California
    92101
  • Phone Number
    858-223-3175
  • Service Lines
    Non-Voice BPO/Back Office Services
    Voice Services
  • Industry Focus
    Legal
    Automobile
    eCommerce
  • Clients
    Not disclosed
Company Info
  • Less than $25/hour
  • 50 - 249 employees
CIENCE-Technologies Logo
CIENCE Technologies
  • Less than $25/hour
  • 250 - 999 employees
CIENCE Technologies helps businesses of all sizes increase sales pipelines with targeted research, prospecting, and inbound and outbound marketing strategies. The company's team develops email, phone, web, and social media campaigns to generate qualified leads that reach clients' ideal customers and helps establish meetings with key decision-makers. CIENCE Technologies also assists clients with customer relationship management, including HubSpot integration.

Summary

CIENCE-Technologies Logo
CIENCE Technologies
  • Address
    646 Valley Ave.
    Solana Beach, CA
    92075
  • Phone Number
    949-424-2906
  • Service Lines
    Voice Services
    CRM Consulting and SI
    Conversion Optimization
  • Industry Focus
    Information technology
    Business services
    Advertising & marketing
  • Clients
    Google, SOC Telemed, Square, Uber, Classy, Okta, iGenomX, Microsoft, ScaleFast, Fivestars, Instapage, CapGemini, Grow, Flashvote, SAP, Segment, Tuxedo Air, ML Conf, Rasa.io, ThruPore, Office Space, University of Texas, ReputationX, Yamaha, MUDWTR, Qatar Airlines, Fairygodboss, Octane.ai, InfiniteMD, Virginia Commonwealth University (VCU), NetApp, Alfresco, Myers-Briggs, SendBird, US Bank
Company Info
  • Less than $25/hour
  • 250 - 999 employees
Circa-Interactive Logo
Circa Interactive
  • Custom Quote
  • 10 - 49 employees
Circa Interactive partners with higher learning institutions nationwide, helping them build brand awareness, increase leads, and enroll more students. The company develops strategies including content development, digital PR, AI chat, and search engine optimization (SEO), to help clients communicate more effectively with potential students through brand storytelling, social media engagement, and internet marketing. Circa Interactive also helps clients analyze the effectiveness of campaigns and target promising applicants.

Summary

Circa-Interactive Logo
Circa Interactive
  • Address
    4993 Niagara Ave. Suite 200,
    San Diego, CA
    92107
  • Phone Number
    619-752-0420?
  • Service Lines
    Branding
    Search Engine Optimization
    Web Development
  • Industry Focus
    Education
  • Clients
    Pearson, University of Pennsylvania, Noodle, American University, University of Central Florida, Tulane University
Company Info
  • Custom Quote
  • 10 - 49 employees
Friedman-U Logo
Friedman U
  • $199-$625/year
  • 10 - 49 employees
Serving clients worldwide, Friedman U provides online retail sales and retail management training programs for businesses of all sizes, including retail entrepreneurs. The company's programs include techniques and materials to help team members of all experience levels increase sales performance and conversions. Customized learning management systems are available, with business logos and branding, for larger organizations with groups of employees to train.

Summary

Friedman-U Logo
Friedman U
  • Address
    7220 Trade St, Suite 132,
    San Diego, California
    92121, US
  • Phone Number
    877-337-4336
  • Service Lines
    Sales Management Training
  • Industry Focus
    Retail
  • Clients
    Not disclosed
Company Info
  • $199-$625/year
  • 10 - 49 employees
InteliKinect Logo
InteliKinect
  • $199-$1,999/month
  • 10 - 49 employees
InteliKinect manages incoming and outgoing calls, sets appointments, and provides sales assistance to help businesses find potential prospects and increase pipelines. The company's method focuses on increasing the average speed of answer, decreasing average handling time, and achieving first contact resolution. Other services include call transferring, CRM documentation, instant chat, and analytics dashboards for clients to track success and conversion rates.

Summary

InteliKinect Logo
InteliKinect
  • Address
    5405 Morehouse Drive Suite 170
    San Diego, California
    92121
  • Phone Number
    833-425-0827
  • Service Lines
    Non-Voice BPO/Back Office Services
    Voice Services
  • Industry Focus
    Construction
    Healthcare & Medical
    Automotive
  • Clients
    The DIY Joint, SpaKinect Corp., SDMT
Company Info
  • $199-$1,999/month
  • 10 - 49 employees
Luth-Research Logo
Luth Research
  • $25 - $49/hour
  • 50 - 249 employees
Luth Research helps clients develop a competitive edge by providing behavior tracking, analytics, digital tracking, and research that measures and predicts potential customer activity. Businesses gain insight into the effectiveness of ads and campaigns and understand how to better reach their target audience. Luth Research handles online and phone interviews, client sampling, and qualitative research for a variety of industries.

Summary

Luth-Research Logo
Luth Research
  • Address
    Luth Research, LLC, 1365 4th Avenue,
    San Diego, CA
    92101
  • Phone Number
    800-465-5884
  • Service Lines
    Voice Services
  • Industry Focus
    Technology
    Media
    Consumer Products and Services
  • Clients
    Microsoft, CBS Interactive, Safeway, Ford, Hilton Hotel & Resorts, DirectV, FIJI Water, People, REd Envelope, Feeding America, Dr. Pepper, Snapple, Universal Studios Home Entertainment, ProFlowers, Family Dollar, hills, Pet Smart, Emergen- C, Sesame Workshop, Cricket
Company Info
  • $25 - $49/hour
  • 50 - 249 employees
OutsourcePros Logo
OutsourcePros
  • Custom Quote
  • 2-10 employees
OursourcePros assists clients in finding the outsource call center that best meets their business's needs and budget. The company identifies service requirements, agent skill sets, and desired physical location to match clients with vetted vendors, mediating interviews, and providing site tours. OutsourcePros also oversees contract negotiations, agent selection, training, pilot programs, software setup, and program launch for clients during call center implementation.

Summary

OutsourcePros Logo
OutsourcePros
  • Address
    8400 MIRAMAR RD SUITE 215A
    SAN DIEGO CA
    92126
  • Phone Number
    858-859-2213
  • Service Lines
    Contact Center
    Information Technology
    Customer Engagement
  • Industry Focus
    Education
    Telecommunications
    Healthcare & Medical
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 2-10 employees
Phone-Net Logo
Phone Net
  • Custom Quote
  • 201-500 employees
Phone Net is a full-service call center offering customer care and support solutions for a wide range of industries. The company's multilingual services include inbound and outbound calling, email, live chat, surveys, cross-selling, and upselling. It also offers lead generation, direct mail marketing, and business consulting to help clients build customer relationships and brand loyalty.

Summary

Phone-Net Logo
Phone Net
  • Address
    8902 Activity Road
    San Diego, CA
    92126
  • Phone Number
    858-530-8556
  • Service Lines
    Non-Voice BPO/Back Office Services
    Voice Services
  • Industry Focus
    Energy
    Healthcare & Medical
    Telecommunications
  • Clients
    Cox, Mediacom, SuddenLink, Cable One, BlueRidge
Company Info
  • Custom Quote
  • 201-500 employees
Pro-Outsourcing Logo
Pro Outsourcing
  • $25 - $49/hour
  • 2 - 9 employees
Pro Outsourcing drives business productivity with a call center, data entry, and technical support services. The company's large team of skilled agents allows clients of all sizes and industries to accomplish needed tasks and increase customer reach without hiring additional in-house employees. Pro Outsourcing's capabilities include 24/7 call answering, customer care, troubleshooting, back- and front-office operations, data entry, and medical billing.

Summary

Pro-Outsourcing Logo
Pro Outsourcing
  • Address
    13851 Danielson Street
    Poway, CA
    92064
  • Phone Number
    858-413-3000
  • Service Lines
    Voice Services
    Finance & Accounting Outsourcing (FAO)
    Non-Voice BPO/Back Office Services
  • Industry Focus
    Other Industries
  • Clients
    Not disclosed
Company Info
  • $25 - $49/hour
  • 2 - 9 employees
Redial-BPO Logo
Redial BPO
  • Custom Quote
  • 51-200 employees
Redial BPO offers 24/7 call answering, technical support, order taking, and event scheduling services to help businesses increase efficiency and productivity. The company's outbound services include debt collection, lead generation, appointment setting, warranty and service calls, and reservations. Redial BPO also offers live chat and email support services, such as shipment queries, technical support, order verification, and after-sale queries.

Summary

Redial-BPO Logo
Redial BPO
  • Address
    4275 Executive Square Suite 200
    La Jolla, CA
    92037
  • Phone Number
    858-465-7872
  • Service Lines
    Non-Voice BPO/Back Office Services
    Voice Services
  • Industry Focus
    Other Industries
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 51-200 employees
SkyCom Call Center Logo
SkyCom Call Center
  • Custom Quote
  • 1,000 - 9,999 employees
With over 15 years' experience in a variety of industries, SkyCom Call Center helps clients reduce operational costs with services such as telemarketing, sales, technical support by phone and live chat, and event registration. Its qualified agents handle office tasks, such as data entry, data cleansing, catalog management, and order processing. SkyCom Call Center also offers specialized services for the healthcare industry.

Summary

SkyCom Call Center Logo
SkyCom Call Center
  • Address
    2420 University Ave,
    San Diego, CA
    92104, United States
  • Phone Number
    619-297-4888
  • Service Lines
    Non-Voice BPO/Back Office Services
    Voice Services
  • Industry Focus
    Healthcare & medical
    Financial Services
    Technology
  • Clients
    Impro Corp, Healthpointe
Company Info
  • Custom Quote
  • 1,000 - 9,999 employees
Summit Logo
Summit Horizon Solutions
  • Custom Quote
  • 10 - 49 employees
Summit Horizon Solutions works with clients of all sizes, nonprofit organizations, and solopreneurs to optimize business operations. The company's services include call center, virtual receptionists, and digital marketing. Summit Horizon Solutions works with clients individually to design campaigns to meet the unique needs and goals of each business. Agents are assigned to work specifically on each project as an extension of the business.

Summary

Summit Logo
Summit Horizon Solutions
  • Address
    350 Tenth Ave #1000,
    San Diego, CA
    92101, United States
  • Phone Number
    855-832-6747
  • Service Lines
    Non-Voice BPO/Back Office Services
    Voice Services
  • Industry Focus
    Technology
    Other Industries
  • Clients
    Solo power- Tech, ePay Data, Outboundify
Company Info
  • Custom Quote
  • 10 - 49 employees
ZipQuote Logo
ZipQuote
  • $25 - $49/hour
  • 51-200 employees
ZipQuote helps insurance agents grow their business with qualified leads and customer management solutions. The company engages with potential customers and verifies interest prior to transferring calls to agents' phones. ZipQuote services assist agents in managing return leads, automating ordering, and measuring conversion performance. Consulting is also offered to provide agents with industry insights and strategic advice.

Summary

ZipQuote Logo
ZipQuote
  • Address
    225 Broadway
    Suite 2200
    San Diego, CA 92101
  • Phone Number
    855-947-7868
  • Service Lines
    Voice Services
  • Industry Focus
    Media
    Financial Services
    Other Industries
  • Clients
    Insurance Journal, Entrepreneur, The Business Journals, Insurance Business America
Company Info
  • $25 - $49/hour
  • 51-200 employees

How We Chose the Best BPO Companies in San Diego

There are several BPO Companies to choose from in San Diego, each offering a multitude of service lines. We evaluated companies based on the service lines they offer, the size of their firm, and the type of industries they work with.

Multiple Service Lines

To ensure your contracting needs are met, we chose firms that offer a variety of quality-driven service lines ranging from sales management training to voice services, back-office support, and CRM consulting, among others.

Size of Firm

Depending on your business’s unique needs, there are advantages and disadvantages to working with a large or small firm. To meet the needs of every small business, we made sure to include a list of BPO service firms that vary in size from 2-10 employees to 10,000 employees.

Industry Focus

To cover as many small business needs as possible, we included firms that provide BPO services for a large variety of industries, including the energy sector, construction, healthcare, automobile, and e-commerce.

Questions to Ask BPO Companies

With so many BPO Companies in San Diego each offering similar features, it’s important to ask the right questions during your initial discovery call or demo. To help you make the right inquiries, we put together a downloadable list of questions to ask your prospective BPO service.

Questions to Ask BPO Services

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