Our Top Picks

BDO-USA Logo
BDO USA
  • $50 - $99/hour
  • 2 - 9 employees
BDO USA specializes in accounting assistance for a wide variety of businesses. Advisory services offer guidance on management, insurance risk, and more. Auditing services help companies stay accountable, while digital services help them stay caught up with technology trends. BDO USA tailors tax services to its clients’ needs, so it can help any company.

Summary

  • Address
    200 S. Meridian Street, Suite 377
    Indianapolis, IN 46225
  • Phone Number
    317-613-5400
  • Service Lines
    Accounting, Business Consulting
  • Industry Focus
    LIfe Sciences, Manufactruing & distribution, Non-Profit & Education, Healthcare, Insurance & Government Contracting
  • Clients
    Not disclosed
Company Info
  • $50 - $99/hour
  • 2 - 9 employees
Brown-_-Joseph Logo
Brown & Joseph
  • Custom Quote
  • 50 - 249 employees
Brown & Joseph works to support businesses specifically with debt recovery solutions. The company has a diligent team of attorneys to ensure businesses stay in compliance with the law. Brown & Joseph is familiar with the difficulties of debt collection and works to provide innovative solutions. Its four-phase debt collection process is more effective at generating more capital and reducing costs than many other current debt collection policies.

Summary

Brown-_-Joseph Logo
Brown & Joseph
  • Address
    250 E 96th St Suite 450
    Indianapolis, IN
    46240
  • Phone Number
    847-758-3000
  • Service Lines
    Voice Services, Custom Software Development, Business Consulting
  • Industry Focus
    Manufacturing, Medical, Other industries
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 50 - 249 employees
Centerfirst-Consulting-LLC Logo
Centerfirst Consulting, LLC
  • Custom Quote
  • 11 - 50 employees
Centerfirst Consulting, LLC, works with bio-pharma industries to provide data about the quality of services and conduct regulatory inspections. It also gains insight into customer satisfaction with its Voice of the Caller service, which can help companies improve their customer service. Its call monitoring software allows clients to learn from and reflect on patient interactions to maximize customer satisfaction.

Summary

Centerfirst-Consulting-LLC Logo
Centerfirst Consulting, LLC
  • Address
    5875 Castle Creek Pkwy N Dr #240
    Indianapolis, IN
    46250
  • Phone Number
    800-291-3379
  • Service Lines
    Quality Monitoring, Regulatory Compliance, Patient / Caller Insights, COMET
  • Industry Focus
    Bio-Pharma
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 11 - 50 employees
Ciproms Logo
Ciproms
  • Less than $25/hour
  • 50 - 249 employees
Ciproms delivers services to healthcare organizations to help them run their business and give their patients their full attention. It allows organizations to outsource billing, medical coding, and business analytics to take work off their hands and provide patients the best possible care. It also provides consulting for businesses to keep up with the changing landscape due to COVID-19.

Summary

  • Address
    3600 Woodview Trace, Ste. 400
    Indianapolis, IN 46268
  • Phone Number
    317-870-0480
  • Service Lines
    Full-Service Medical Billing, ASP Solutions, Certified Medical Coding, Provider Enrollment and Credentialing, Business Intelligence and Practice Management Reports
  • Industry Focus
    Medical
  • Clients
    Not disclosed
Company Info
  • Less than $25/hour
  • 50 - 249 employees
ClaimAid Logo
ClaimAid
  • $25 - $49/hour
  • 50 - 249 employees
ClaimAid provides consulting and advocacy services for hospitals and healthcare providers as well as underinsured patients. It's unique in its mission to assist individuals as well as companies. It helps hospitals with claims resolution and matching their patients with insurance they may be eligible for. It also streamlines the billing process for hospitals while making it easier to understand and less burdensome for patients.

Summary

ClaimAid Logo
ClaimAid
  • Address
    8141 Zionsville Road
    Indianapolis, IN 46268
  • Phone Number
    317-295-4050
  • Service Lines
    Eligibility Determination, Claims Resolution, ClaimAid Self-Pay Solutions, LLC, School-Based Medicaid Billing
  • Industry Focus
    Hospitals, Schools, Behavioral Health Facilities,Other Health Care Facilities,Government, Patients,Families and Individuals
  • Clients
    Not disclosed
Company Info
  • $25 - $49/hour
  • 50 - 249 employees
DialAmerica Logo
DialAmerica
  • Less than $25/hour
  • 1,000 - 9,999 employees
DialAmerica uses a range of call center services to help a wide variety of companies improve customer satisfaction and increase sales. Not only does it provide technological services to gain and analyze call data, but it also teaches sales techniques and consults with clients to become more effective and personalized in phone interactions. It trains agents in-house to ensure the highest quality customer service.

Summary

DialAmerica Logo
DialAmerica
  • Address
    4030 Vincennes Rd Suite 230
    Indianapolis, IN
    46268
  • Phone Number
    317-308-4247
  • Service Lines
    Voice Services, Non-Voice BPO/Back Office Services
  • Industry Focus
    Medical, Non-profit, Financial services
  • Clients
    Not disclosed
Company Info
  • Less than $25/hour
  • 1,000 - 9,999 employees
Engaging-Solutions Logo
Engaging Solutions
  • Less than $25/hour
  • 10 - 49 employees
Engaging Solutions offers helpful services for a wide range of companies, including both small businesses and Fortune 500 companies. Services include diversity services, assistance with fiscal management, and call services to bring businesses to the next level. Engaging Solutions prides itself on being able to provide personalized services and solutions to businesses.

Summary

Engaging-Solutions Logo
Engaging Solutions
  • Address
    3965 North Meridian Street, Suite 1B
    Indianapolis, IN 46208
  • Phone Number
    317-283-8300
  • Service Lines
    Business Consulting, Voice Services, Accounting
  • Industry Focus
    IT, Finance, HEalthcare
  • Clients
    Not disclosed
Company Info
  • Less than $25/hour
  • 10 - 49 employees
Northstar Logo
Final Expense Call Centers
  • Less than $25/hour
  • 2 - 9 employees
Final Expense Call Centers offers call services to insurance companies looking to improve sales and customer service. Its Live Avatar is able to do a lot of tedious work over the phone, giving salespeople more time to close deals. This allows companies to maximize productivity and cut down on costs. It also provides strong leads about who insurance companies should call.

Summary

Northstar Logo
Final Expense Call Centers
  • Address
    1398 N. Shadeland Ave., Suite 2203
    Indianapolis, IN 46219
  • Phone Number
    800-704-5720
  • Service Lines
    Call center & Lead generation
  • Industry Focus
    Medical, Finance, Education, Business
  • Clients
    Not disclosed
Company Info
  • Less than $25/hour
  • 2 - 9 employees
Genesys Logo
Genesys
  • $25 - $49/hour
  • 250 - 999 employees
Genesys is a modern call center that uses technology and artificial intelligence to provide interaction analytics and streamline call processes while optimizing employee performance and customer satisfaction. Its data analysis capabilities allow companies to discover the best marketing strategies, and its security measures build trust between companies and customers. Overall, Genesys provides high-tech solutions to modern problems that arise with developing sales technology. 

Summary

  • Address
    7635 Interactive Way
    Indianapolis, IN
    46278
  • Phone Number
    317-872-3000
  • Service Lines
    Custom Software Development, IT Strategy Consulting
  • Industry Focus
    Energy & natural resources, Medical, Consumer products & services
  • Clients
    Blue Cross Blue Shield of Tennessee, Microsoft, Singapore Airlines, SITA, Vivo
Company Info
  • $25 - $49/hour
  • 250 - 999 employees
Impact-Networking Logo
Impact Networking
  • $50 - $99/hour
  • 250 - 999 employees
Impact Networking assists clients in becoming more agile and tech-savvy in the modern business world. While it offers consulting, marketing, and branding services that are certainly important, it focuses mainly on supporting companies in their technological endeavors. It provides cybersecurity services such as network monitoring as well as backup and recovery services in case something goes wrong and everything in between. 

Summary

Impact-Networking Logo
Impact Networking
  • Address
    8888 Keystone Crossing, Suite 350
    Indianapolis, IN 46240
  • Phone Number
    317-643-5544
  • Service Lines
    Managed IT Solutions, Citizen Developer, DDOS Prevention, Intelligent Process Automation, Business Analytics, Managed Print Services, Cybersecurity, Marketing, and Digital Office Equipment
  • Industry Focus
    IT, Media, Healthcare, Media, Retail, Business services
  • Clients
    Not disclosed
Company Info
  • $50 - $99/hour
  • 250 - 999 employees
Infosys Logo
Infosys
  • Less than $25/hour
  • 10000+ employees
Infosys helps companies transform into digitally competitive organizations through digital services and consulting. While it works with companies directly to teach them digital skills, it also relies on artificial intelligence to facilitate that shift. Its Digital Navigation Framework allows companies to make this transition without too much disruption. However, companies soon learn to optimize these resources and come up with novel ideas about how to use technology to their advantage. 

Summary

  • Address
    One American Square, Suite# 2200
    Indianapolis, IN 46282
  • Phone Number
    463-206-2200
  • Service Lines
    IT Solutions and Services, Consulting, Business Process Outsourcing, Products and Platforms, Engineering Services, Cloud Services, Artificial Intelligence, Digital, Big Data, Testing
  • Industry Focus
    Aerospace & Defense, Agriculture, Automotive, Communication Services, Consumer Packaged Goods, Financial Services, Healthcare, High Technology, Industrial Manufacturing, Information Services & Publishing, Insurance, Life Sciences, Mining, Oil and Gas, Public Sector, Retail, Travel and Hospitality, Utilities
  • Clients
    Not disclosed
Company Info
  • Less than $25/hour
  • 10000+ employees
Interactions Logo
Interactions
  • $25 - $49/hour
  • 250 - 999 employees
Interactions assists companies ranging from restaurants to insurance with its customer satisfaction and engagement. It adds a personal touch to artificial intelligence calling services by combining Automatic Speech Recognition with Natural Language Processing for the most pleasant customer experience possible. The implications of its high-tech approach to customer service are that businesses can cut costs while delivering the same or improved customer satisfaction.

Summary

Interactions Logo
Interactions
  • Address
    6612 East 75th Street, Suite 500
    Indianapolis, IN 46250
  • Phone Number
    866-637-9049
  • Service Lines
    Virtual Asdsistance
  • Industry Focus
    Financial & Payments, Healthcare & Medical, Hospitality, Information Technology, Telecommunication, Retail, Travel & Lifestyle, Insurance
  • Clients
    Constant Contact, Lifelock, Mountain America, Hyatt, Kiwi.com
Company Info
  • $25 - $49/hour
  • 250 - 999 employees
KPMG Logo
KPMG
  • $100 - $149/hour
  • 250 - 999 employees
KPMG provides performance strategies and protection from risk and disruption. While its corporate services give companies the tools they need to be more efficient, KPMG employs technology to gather data and maximize efficiency. The cybersecurity offered by KPMG also ensures that customer information remains secure. Finally, the advisory services KPMG provides can help improve company culture by fostering an environment in which all employees can learn new skills and think for the future.

Summary

  • Address
    Suite 1500, 111 Monument Circle
    Indianapolis, IN
    46204
  • Phone Number
    317-636-5592
  • Service Lines
    Accounting
  • Industry Focus
    Asset Management, Automotive, Banking & Capital Markets, Chemicals, Consumer & Retail, Energy, Financial Services, Government & Public Sector, Healthcare, Life Sciences, Insurance, Media, Telecom, IT, Real Estate, Transportation & Logistics
  • Clients
    Coca Cola Enterprises, Enmax Corporation, Monarch Airlines, Grupo Bancolombia
Company Info
  • $100 - $149/hour
  • 250 - 999 employees
LeadJen Logo
LeadJen
  • Less than $25/hour
  • 10 - 49 employees
LeadJen works to help find good leads before any sales calls have even been made. Using SDR outsourcing, it's able to find leads that are more likely to purchase what its clients want to sell. From there, it provides outsourced marketing and recruiting services to ensure high success rates. By providing solid leads and recruitment prospects, it allows companies to focus on the product.

Summary

  • Address
    11555 North Meridian Street, Suite 100
    Carmel, IN 46032
  • Phone Number
    317-934-6285
  • Service Lines
    Marketing Strategy
  • Industry Focus
    Business
  • Clients
    PatientKeeper, Terra Staffing
Company Info
  • Less than $25/hour
  • 10 - 49 employees
Market-Path Logo
Market Path
  • Custom Quote
  • 2 - 9 employees
Marketpath offers website design and development services for companies looking to keep up with a changing technological landscape. It provides digital and social media marketing services, along with website and app design. Its search engine optimization (SEO) services allow prospective customers to find companies more easily and bring in business. Marketpath CMS helps even small businesses manage aesthetically pleasing, easy-to-use websites, and Marketpath offers unlimited support for this software. 

Summary

Market-Path Logo
Market Path
  • Address
    3850 Priority Way Drive South, Suite 100
    Indianapolis, IN 46240
  • Phone Number
    317-660-0209
  • Service Lines
    Content Marketing, Search Engine Optimization, Web Design
  • Industry Focus
    All industries
  • Clients
    Lenex, Ritron, Equiteam, Warren, LaFayette
Company Info
  • Custom Quote
  • 2 - 9 employees
MarketWise-Solutions Logo
MarketWise Solutions
  • Less than $25/hour
  • 2 - 9 employees
MarketWise Solutions improves sales and marketing by creating targeted strategies to gain more customers while strengthening relationships with existing ones. Its integrated marketing communications services plan uses a combination of SEO, Outbound Telemarketing, Direct Mail Advertising, and much more to create a cohesive marketing strategy. It's unique in its ability to help companies develop effective trade show marketing skills.

Summary

MarketWise-Solutions Logo
MarketWise Solutions
  • Address
    599 Industrial Drive, Suite 201
    Carmel, IN
    46032
  • Phone Number
    317-564-4898
  • Service Lines
    B2B Lead Generation, Targeted Strategies, Search Engine Optimization
  • Industry Focus
    Chemicals, Commercial Property Management, Consumer Products Distribution, Engineering, Electronics, Environmental, Financial Services, Food & Beverage, Healthcare Products, Industrial Design, Manufacturing - Heavy, Manufacturing - Light, Materials Processing (non-metal), Medical Devices, Metal Processing, Mining, Paints & Coatings, Petro-chemical, Pharmaceutical, Power Generation, Pulp and Paper, Real Estate Development, Technology, Telecommunications, Transportation - Automotive
  • Clients
    Not disclosed
Company Info
  • Less than $25/hour
  • 2 - 9 employees
Revele Logo
Revele
  • Custom Quote
  • 2 - 9 employees
Revele offers RCM to streamline healthcare businesses. It works with physician groups, hospitals, and health systems to standardize procedures and keep information organized and secure. With telehealth usage rising, Revele’s services include helping healthcare providers effectively administer treatment using patient portals and apps. Its services cover everything from data analytics to patient pay, allowing doctors to focus on medicine.

Summary

  • Address
    11715 Fox Rd Ste 400 #178
    Indianapolis, IN 46236
  • Phone Number
    800-769-5288
  • Service Lines
    Public Relations
  • Industry Focus
    Health Systems
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 2 - 9 employees
RSM-US Logo
RSM US
  • Custom Quote
  • 10,000+ employees
RSM provides basic tax and audit services to all companies as well as comprehensive consulting services. Its consulting services range from technology consultation with data and analytics to credit risk consultation. The combination of robust technology, tax and audit services, and its commitment to integrity and innovation makes it a great candidate for companies looking to outsource finance responsibilities to focus on their vision and strategy. 

Summary

  • Address
    OneAmerica Tower, 1 American Square, Suite 2800
    Indianapolis, IN 46282
  • Phone Number
    317-805-6200
  • Service Lines
    Business Consulting
  • Industry Focus
    Wholesale & Distribution, Retail, Professional Services, Education, Healthcare, Advertising, Trading & Logistics, Manufacturing, Venues & Hospitality, Food & Beverages
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 10,000+ employees

How We Chose the Best BPO Services in Indianapolis

If you need BPO services in Indianapolis, there are plenty to choose from. We've compiled a list of the best BPO services based on the type and variety of service lines they offer, the size of each firm, and the type of industries they work with.

Multiple Service Lines

We made sure to choose firms that offer a variety of quality-driven service lines. Each of these Indianapolis firms provides a broad range of services to satisfy your contracting needs, including custom software development, IT solutions, business consulting, full-service medical billing, voice services, and lead generation.

Size of Firm

The size of a BPO service firm varies from small (2-9 employees) to large (10,000+ employees). Depending on your business's needs, there are advantages and disadvantages to working with these firms, so we made sure to provide several options for Indianapolis-based small, medium, and large BPO services firms.

Industry Focus

To cover as many small business needs as possible, we included firms that provide BPO services for a large variety of industries, including wholesale and distribution, medical, energy and natural resources, biopharma, and manufacturing.

Questions to Ask BPO Companies

With so many BPO Companies in Indianapolis each offering similar features, it’s important to ask the right questions during your initial discovery call or demo. To help you make the right inquiries, we put together a downloadable list of questions to ask your prospective BPO service.

Questions to Ask BPO Companies

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