Our Top Picks

A Better Answer Logo
A Better Answer
  • $50 - $99/hour
  • 50 - 249 employees
A Better Answer offers 24/7 services from a bilingual call center with both English and Spanish speakers. It can provide appointment scheduling, helpdesk support, and order entry as well as disaster backup services. A Better Answer works with clients in law, medicine, retail, and more and is also a certified mystery caller. Basic services start at $15 per billing cycle for low volume accounts.

Summary

A Better Answer Logo
A Better Answer
  • Address
    1125 Cypress Station Dr. H-4
    Houston, TX 77090
  • Phone Number
    281.820.7100
  • Service Lines
    Voice Services
  • Industry Focus
    Government, Healthcare & Medical, Legal & Compliance, Manufacturing, Transportation & Logistics, Utilities, Enterprise, Banking, Insurance, Industrial
  • Clients
    Not disclosed
Company Info
  • $50 - $99/hour
  • 50 - 249 employees
DataBank Logo
DataBank
  • Custom Quote
  • 501 - 1,000 employees
DataBank works with clients in healthcare, government, insurance, and other industries, providing BPO solutions like human resources (HR), accounts payable (A/P), and records management. You can also turn to DataBank for contract management that covers the complete lifecycle so that you never forget a deadline or renewal date. It also provides business process automation and related services to help you streamline your operations.

Summary

DataBank Logo
DataBank
  • Address
    2720 Reed Rd. Suite 240
    Houston, TX 77051
  • Phone Number
    713-645-0308
  • Service Lines
    Operations & logistics consulting, process mapping & optimization, organizational change management (OCM), and staff augmentation
  • Industry Focus
    Healthcare, Government, Transportation, Oil & Gas, Manufacturing, Financial Services, Insurance, Utilities, Retail
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 501 - 1,000 employees
EthosIQ Logo
ethosIQ
  • $100 - $149/hour
  • 10 - 49 employees
EthosIQ provides analytics solutions, a customer engagement platform, and more. It has experience with a wide range of industries, including insurance, utilities, tech, and healthcare. Its Business Process Outsourcer Optimizer can be used to manage your contracts with vendors and streamline reporting and scheduling. You can use an online calculator to determine how much money business process outsourcing would save.

Summary

  • Address
    17121 West Rd, Suite 201
    Houston, TX
    77095
  • Phone Number
    281-616-5711
  • Service Lines
    Business Consulting, BI & Big Data Consulting & SI, Voice Services
  • Industry Focus
    Advertising & Marketing, Automotive, Hospitality, Telecommunication, Media, Other Industries
  • Clients
    Not disclosed
Company Info
  • $100 - $149/hour
  • 10 - 49 employees
Ftech-Solutions Logo
Ftech Solutions
  • Custom Quote
  • 10 - 49 employees
F-Tech Solutions provides telemarketing, web design and development, and logo and graphic design services. Its call center services include both inbound and outbound telemarketing as well as business-to-business (B2B) sales. Other options include asset locator services like bank and employment searches and identity verifications.

Summary

Ftech-Solutions Logo
Ftech Solutions
  • Address
    12114 Essenbruk Dr
    Houston TX
    77066
  • Phone Number
    281-940-7169
  • Service Lines
    Logo, Search Engine Optimization, Voice Services
  • Industry Focus
    Finance, Banking
  • Clients
    Suncom LLC, O & O Financial Serivces, Sigma Recovery Group
Company Info
  • Custom Quote
  • 10 - 49 employees
Go4Customer Logo
Go4Customer
  • Less than $25/hour
  • 250 - 999 employees
Go4Customer provides call center services for dozens of industries, including travel and tourism, luxury and lifestyle, and e-commerce. With locations in five countries, you can get 24/7 support for inbound and outbound calls, answering, and appointment scheduling. Go4Customer also has experience with artificial intelligence (AI) chatbots and cloud services. Other BPO offerings include HR, payroll, and data management support.

Summary

Go4Customer Logo
Go4Customer
  • Address
    10685-B Hazelhurst Dr # 15644
    Houston, TX
    77043
  • Phone Number
    919-802-6652
  • Service Lines
    Voice Services, Non-Voice BPO/Back Office Services
  • Industry Focus
    Information technology, Financial services, Consumer products & services
  • Clients
    MTNL, DAMAC, TIMEX, Hudco, ACPC
Company Info
  • Less than $25/hour
  • 250 - 999 employees
GSM Logo
GSM
  • $100 - $149/hour
  • 250 - 999 employees
GSM is an automotive marketing company that has more than 30 years of experience in the industry. It can help you at every step of the customer journey, from direct mail and phone marketing to digital marketing and data solutions. It focuses on reaching out to prepaid maintenance customers, including defecting customers who are enrolled in the ToyotaCare maintenance program, with dealer-specific offers.

Summary

  • Address
    1345 Enclave Parkway
    Houston, TX 77077
  • Phone Number
    713-580-3900
  • Service Lines
    Advertising, Direct Marketing, Marketing Strategy
  • Industry Focus
    Advertising & Marketing, Automotive, Business Services, Financial & Payments, Information Technology, Other Industries
  • Clients
    Not disclosed
Company Info
  • $100 - $149/hour
  • 250 - 999 employees
IdeasUnlimited Logo
IdeasUnlimited
  • Less than $25/hour
  • 50 - 249 employees
IdeasUnlimited has more than 10 years of experience providing 24/7/365 call center services with omnichannel and multilingual support. Industry-specific options include healthcare call center services and e-commerce and backend support. It can also provide BPO services, such as accounts management, recruitment, and HR admin, as well as virtual assistant support for real estate agencies, and retail.

Summary

IdeasUnlimited Logo
IdeasUnlimited
  • Address
    77 Sugar Creek Center Blvd #600
    Sugar Land, TX
    77478
  • Phone Number
    281-915-2533
  • Service Lines
    Voice Services, Non-Voice BPO/Back Office Services, Other
  • Industry Focus
    eCommerce, Financial services, Medical
  • Clients
    CloserIQ, Tep Wireless, SMM International, PatPat
Company Info
  • Less than $25/hour
  • 50 - 249 employees
Insource-Leads Logo
Insource Leads
  • $100 - $149/hour
  • 10 - 49 employees
Insource Leads works primarily with B2B sales teams, helping them generate leads and close more sales. Its options include managed inside sales services and inside sales staffing as well as pay-per-appointment or lead. It also offers business development assessments for emerging companies that are having trouble getting new leads. You'll pay $3,990 per month for managed services or a fixed fee per qualified appointment.

Summary

Insource-Leads Logo
Insource Leads
  • Address
    24275 Katy Fwy, 4th Floor,
    Katy, TX 77494
  • Phone Number
    800-674-8099
  • Service Lines
    Pay-Per-Lead, Pay-Per-Appointment, Managed Inside Sales Services, Inside Sales Staffing, Business Development Consulting
  • Industry Focus
    Business Services
  • Clients
    Not disclosed
Company Info
  • $100 - $149/hour
  • 10 - 49 employees
Integrity-Net-Call-Center Logo
Integrity Net Call Center
  • Custom Quote
  • 50 - 249 employees
IntegrityBPO provides global customer service solutions with omnichannel support. Its customer experience solutions support sales, back office, and outbound services, with outsourced agents based in the Philippines. Its BPO services cover finance and account services, document conversions, transaction processing, data entry, transcription services, order management, and more.

Summary

Integrity-Net-Call-Center Logo
Integrity Net Call Center
  • Address
    1702 Woodhead St
    Houston, TX
    77019
  • Phone Number
    877-876-9992
  • Service Lines
    Non-Voice BPO/Back Office Services, Voice Services
  • Industry Focus
    Other Industries
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 50 - 249 employees
QTAT BPO-Solution Logo
QTAT BPO Solution
  • $25 - $49/hour
  • 10 - 49 employees
QTAT BPO Solutions Inc. has been in business since 2006 and provides litigation support, medical revenue cycle management (RCM), IT and AI services, and more. It'll work with you to determine your needs before developing a pilot program and implementing a long-term outsourcing strategy. You'll get a dedicated program manager and 24/7/365 support.

Summary

QTAT BPO-Solution Logo
QTAT BPO Solution
  • Address
    121 North Post Oak Lane
    Houston, TX
  • Phone Number
    800.350.4672
  • Service Lines
    Voice Services, Non-Voice BPO/Back Office Services, Transcription
  • Industry Focus
    Business Services, Consumer Products, Financial & Payments, Healthcare & Medical, Information Technology, Startups
  • Clients
    Fitts Law Firm, Bailey Peavy Bailey, AML Diagnostics, Amazon, AER
Company Info
  • $25 - $49/hour
  • 10 - 49 employees
Sound-Telecom Logo
Sound Telecom
  • Less than $25/hour
  • 10 - 49 employees
Sound Telecom offers business voicemail, call center services, answering services, and other BPO solutions. It's based in the United States and has more than 30 years of experience in the industry. You'll get 24/7/365 support, with bilingual agents and virtual assistants available for Spanish-speaking customers. Some of the industries that it caters to include healthcare and hospice, funeral services, and veterinary services.

Summary

Sound-Telecom Logo
Sound Telecom
  • Address
    945 McKinney St, Suite 213
    Houston TX
    77002
  • Phone Number
    713-469-3519
  • Service Lines
    Voice Services, Transcription
  • Industry Focus
    Business services, Hospitality & leisure, Legal
  • Clients
    Boeing, Microsoft, Starbucks
Company Info
  • Less than $25/hour
  • 10 - 49 employees
Summit VA-Solutions Logo
Summit VA Solutions
  • $25 - $49/hour
  • 50 - 249 employees
Summit VA Solutions works with the real estate industry, providing virtual assistants and BPO services of all kinds. It can help with general duties, broker tasks, real estate owned (REO) training and tasks, property management, and even social media marketing. All of its agents are trained on the DiSC sales tool and have experience in the industry. Summit VA Solutions is based in Houston while its virtual assistants are located in the Philippines.

Summary

Summit VA-Solutions Logo
Summit VA Solutions
  • Address
    448 W 19th St Suite #529
    Houston, TX
    77008
  • Phone Number
    877-561-2778
  • Service Lines
    Non-Voice BPO/Back Office Services, Social Media Marketing
  • Industry Focus
    Business Services, Consumer Products, Financial & Payments, Gaming, Government, Healthcare & Medical, Information Technology, Telecommunication, Legal & Compliance, Manufacturing
  • Clients
    Berkshire Hathaway HomeServices J Douglas Properties, POGI Realty, RE/MAX The Woodlands & Spring, The GSG Team Real Estate, Renters Warehouse
Company Info
  • $25 - $49/hour
  • 50 - 249 employees
TeleReach-Corporate Logo
TeleReach Corporate
  • $25 - $49/hour
  • 2 - 9 employees
TeleReach focuses on B2B services for corporate clients, such as appointment setting, lead generation, and information gathering. It has experience with IT, government, wholesale, and other industries and is trained to follow up with CEOs, chief financial officers (CFOs), sales managers, and other decision-makers. Other BPO services include script and list development, prospect identification, and trade show follow-up.

Summary

TeleReach-Corporate Logo
TeleReach Corporate
  • Address
    11111 Katy Freeway, Suite 910
    Houston, TX
    77079
  • Phone Number
    713-956-8700
  • Service Lines
    Voice Services
  • Industry Focus
    Advertising & Marketing, Business Services, Consumer Products, Financial & Payments, Gaming, Government, Healthcare & Medical, Information Technology, Legal & Compliance, Manufacturing
  • Clients
    Not disclosed
Company Info
  • $25 - $49/hour
  • 2 - 9 employees
VoiceLink-Communications Logo
VoiceLink Communications
  • $25 - $49/hour
  • 10 - 49 employees
VoiceLink Communications can provide a 24-hour answering service to ensure that a live receptionist answers every customer call. For a more budget-friendly option, you can choose the Live on Demand service, which combines automated services with a live operator. A third option is a Virtual Answering Service that is entirely automated. VoiceLink works with clients in real estate, small business, nonprofit, and equine veterinary care, among other industries.

Summary

VoiceLink-Communications Logo
VoiceLink Communications
  • Address
    1934 West Gray St. #340
    Houston, TX 77019
  • Phone Number
    281-845-4648
  • Service Lines
    Voice Services
  • Industry Focus
    Business Services, Consumer Products, Financial & Payments, Government, Healthcare & Medical, Information Technology, Telecommunication, Real Estate, Legal & Compliance, Manufacturing, Transportation & Logistics, E-commerce
  • Clients
    Not disclosed
Company Info
  • $25 - $49/hour
  • 10 - 49 employees
Westpark-Communications Logo
Westpark Communications
  • Less than $25/hour
  • 50 - 249 employees
Westpark Communications provides customized call center services for clients in heating, ventilation, and air conditioning (HVAC), e-commerce, utilities, law, and healthcare. It focuses on a fast response time and aims to answer all calls on the second ring. Its 15,000-square-foot facility in Houston is equipped with the latest technology to ensure reliability and security. You'll get 24/7 service, with U.S.-based agents who can speak with customers in up to 100 languages.

Summary

Westpark-Communications Logo
Westpark Communications
  • Address
    8917 Louetta, Ste 400
    Spring, TX 77379
  • Phone Number
    800.248.3238
  • Service Lines
    Non-Voice BPO/Back Office Services, Voice Services
  • Industry Focus
    Business Services, Consumer Products, Designing, E-commerce, Travel & Lifestyle
  • Clients
    Not disclosed
Company Info
  • Less than $25/hour
  • 50 - 249 employees

How We Chose the Best BPO Companies in Houston

You'll find a wide range of business process outsourcing (BPO) services in Houston to choose from, but it's important to choose one with the services and expertise that you need. We've chosen our top picks based on the services they offer, their size, and the industries they cater to.

Multiple Service Lines

BPO services can include both front-office and back-office services, such as sales, customer support, and payroll, and accounting. We've made sure to include firms with a range of services so that you can get as many of your business needs met as possible.

Size of Firm

Size is another important factor to consider when choosing BPO services because it can impact the type of service that you get. Both small and large companies may offer similar BPO services, but they may be more comprehensive at larger firms and more personalized at smaller firms.

Industry Focus

Finally, BPO service providers typically cater to specific industries, such as healthcare, banking, or retail. We've included firms with expertise in multiple industries so that you can choose one that's closely aligned with your company's needs.

Questions to Ask BPO Services

With so many BPO Companies in Houston each offering similar features, it’s important to ask the right questions during your initial discovery call or demo. To help you make the right inquiries, we put together a downloadable list of questions to ask your prospective BPO service.

Questions to Ask BPO Companies

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