Our Top Picks

A Better Answer Logo
A Better Answer
  • Custom Quote
  • 50 - 249 employees
A Better Answer is a 100% female-owned and -operated voice service company, Serving medical practices, law firms and attorneys, retail, small, and start-up businesses. The business utilizes the latest technology and professional call handling techniques, as well as constantly updating its major telephone equipment and software. Highly trained and certified bilingual agents provide customizable answering services to assist Spanish- and English-speaking customers, while virtual assistants cater to businesses regardless of size.

Summary

A Better Answer Logo
A Better Answer
  • Address
    1410 G Ave,
    Plano, TX
    75074
  • Phone Number
    972-943-4000
  • Service Lines
    Voice Services
  • Industry Focus
    Telecommunications
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 50 - 249 employees
Acquire-Bpo Logo
Acquire Bpo
  • Less than $25/hour
  • 1,000 - 9,999 employees
Acquire BPO is a business process outsourcing provider with offices in Dallas. Qualified agents perform a wide range of customer service outsourcing tasks, including outbound sales and lead generation as well as inbound customer service and sales. Agents focus on customer acquisition and retention through anticipating, meeting, and exceeding customer expectations. Agents also provide fast, consistent, and reliable customer support at all touchpoints. Services are offered as traditional full-managed operations or a resilient work-from-home setup.

Summary

Acquire-Bpo Logo
Acquire Bpo
  • Address
    3333 Lee Parkway, Suite 465
    Dallas, TX 75219
  • Phone Number
    866-244-1454
  • Service Lines
    Non-Voice BPO/Back Office Services
    Voice Services
  • Industry Focus
    Education
    Financial services
    Media
  • Clients
    Dominos
    Dodo
    Hi pages
    Flexigroup
Company Info
  • Less than $25/hour
  • 1,000 - 9,999 employees
Bold-Sales-Solutions Logo
Bold Sales Solutions
  • $25 - $49/hour
  • 2 - 9 employees
Bold Sales Solutions provide call center outsourcing services in Dallas. The company provides remote receptionists, help desk, and support personnel. Trained agents work as order takers, generate leads, and set appointments for businesses. Agents provide all inbound and outbound contact as well as inside and outside sales. Customers can make adjustments to services and strategy as they go. The business caters to small and large call center needs. Operators are trained professionals who emulate the unique voice and persona of a company's brand.

Summary

Bold-Sales-Solutions Logo
Bold Sales Solutions
  • Address
    4306 Capitol Ave
    Dallas, TX 75204
  • Phone Number
    214-396-6357
  • Service Lines
    Voice Services
  • Industry Focus
    Telecommunications
  • Clients
    Not disclosed
Company Info
  • $25 - $49/hour
  • 2 - 9 employees
Choice-Specialists Logo
Choice Specialists
  • $25 - $49/hour
  • 1,000 - 9,999 employees
Choice Specialists is a 100% employee-owned employment agency and the largest employee-owned staffing firm in Dallas, founded in 1999. The company is a nationally certified female-owned business. An experienced and knowledgeable team of tenured recruiters vets the talent pool to source suitably qualified candidates that are skilled and trained to ensure the growth of the client's business. Candidates with various skill specializations are then placed into the respective positions by agents. Candidates are interviewed and a background check and reference checks are performed before the candidate is presented to the client for full-time or assignment-based work.

Summary

Choice-Specialists Logo
Choice Specialists
  • Address
    10440 N Central Expy #122
    Dallas, TX
    75231
  • Phone Number
    214-823-5057
  • Service Lines
    Business Consulting
    Finance & Accounting Outsourcing (FAO)
    HR Services
  • Industry Focus
    Staffing & Recruiting
  • Clients
    Not disclosed
Company Info
  • $25 - $49/hour
  • 1,000 - 9,999 employees
Conectys Logo
Conectys
  • Less than $25/hour
  • 1,000 - 9,999 employees
Conectys is a global BPO provider with offices in several countries, assisting businesses with hyper-growth and market disruption, delivering cost reduction strategies, and improving the speed of implementation for clients. Agents work with clients to co-create flexible, strategic, and digitally inclusive approaches to challenges clients may face while providing customer and technical support in over 35 languages from 12 locations. The company addresses client concerns with omni-channel capabilities including chatbots, email, live chat, social media, and text messaging. Conectys has virtual assistants available to assist smaller companies.

Summary

Conectys Logo
Conectys
  • Address
    8700 N Stemmons Freeway,
    Dallas, TX
    75235
  • Phone Number
    469-532-0215
  • Service Lines
    Non-Voice BPO/Back Office Services
    Voice Services
    Enterprise App Modernization
  • Industry Focus
    Outsourcing/Offshoring
  • Clients
    Not disclosed
Company Info
  • Less than $25/hour
  • 1,000 - 9,999 employees
Dotcomsourcing Logo
Dotcomsourcing
  • Custom Quote
  • 11-50 employees
Dotcomsourcing delivers BPO and staff augmentation services to global start-ups and small to medium-sized companies, ranging from a single resource to multi-shore operational capabilities, at zero setup cost. The company offers remote business development experts to assist clients with the growth of their companies, as well as remote IT staff augmentation from a vast array of specialists on Dotcomsourcing's database. Skilled accounts, payroll, HR and admin employees work remotely, helping clients grow their businesses within their set budget limits.

Summary

Dotcomsourcing Logo
Dotcomsourcing
  • Address
    2840 Keller Springs Rd STE 1105
    Carrollton, TX
    75006
  • Phone Number
    214-940-6366
  • Service Lines
  • Industry Focus
    Outsourcing/Offshoring
  • Clients
    Health 360 Labs
    Plego Technologies
    Stone Mountain Bike Company
Company Info
  • Custom Quote
  • 11-50 employees
Etech Logo
Etech
  • Less than $25/hour
  • 1,000 - 9,999 employees
Etech, founded in 1997 is a global BPO providing inbound, outbound and omni-channel customer engagement solutions. The company provides 24/7/365 onshore, nearshore, and offshore solutions to clients. Agents servicing the inbound call centers provide customer service, sales, technical, billing, and online support as well as interactive voice response and inbound sales. Agents servicing the outbound call centers set appointments, conduct research and compile surveys, promote products and services, generate sales leads, provide email service and sales verification, and also handle B2B and B2C customer acquisitions.

Summary

  • Address
    8700 N Stemmons Freeway,
    Dallas, TX
    75235
  • Phone Number
    214-366-0229
  • Service Lines
    Voice Services
    Non-Voice BPO/Back Office Services
  • Industry Focus
    Telecommunications
    Financial services
    Manufacturing
  • Clients
    Not disclosed
Company Info
  • Less than $25/hour
  • 1,000 - 9,999 employees
Exela X Icon 01
Exela Technologies
  • Custom Quote
  • 10,000+ employees
Exela Technologies is a global business process automation company delivering industry-specific and multi-industry software and solutions. The company uses proprietary technology to improve business quality and productivity as well as end-user experience. The business serves over 60% of the Fortune 100 companies. Software suites are operated on cloud-enabled platforms, and technologies include information management, workflow automation, and integrated communications, while multi-industry solutions suites address banking, healthcare, insurance, and public sectors.

Summary

Exela X Icon 01
Exela Technologies
  • Address
    2701 E. Grauwyler Road
    Irving, TX
    75061
  • Phone Number
    844-935-2832
  • Service Lines
    Non-Voice BPO/Back Office Services
    Voice Services
  • Industry Focus
    Business services
    Financial services
    Legal
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 10,000+ employees
FPT-Software Logo
Fpt Software
  • Less than $25/hour
  • 10,000+ employees
FPT Software provides outsourcing services to global customers in the automotive, banking finance, media and entertainment, healthcare, logistics, and manufacturing industries from a wide range of skilled employees from the company's database. The company assists clients in digitizing in-house systems through a range of digital platform services while incorporating next-generation technologies such as AI, robotics process automation, cloud professional service, and Internet of Things (IoT). Outsourcing services include IC design, CAD/CAE, legacy migration, and embedded systems.

Summary

FPT-Software Logo
Fpt Software
  • Address
    801 East Campbell Rd., Suite 525
    Richardson, TX
    75081
  • Phone Number
    214-253-2662
  • Service Lines
    Application Testing
    Cloud Consulting & SI
    Custom Software Development
  • Industry Focus
    Arts, entertainment & music
    Automotive
    Financial services
  • Clients
    AT&T
    Hitachi
    Panasonic
Company Info
  • Less than $25/hour
  • 10,000+ employees
Iconic IT Logo
Iconic IT
  • $100 - $149/hour
  • 2 - 9 employees
ICONIC IT provides local and responsive IT support services that cater to the budget of the client. Managed IT services address client needs. All plans include proactive support and firewall protection, a 24/7 security center monitored by security experts, and advanced layers of security to protect data and staff. In addition, all plans include Office 365 and cloud backup, vendor liaison, procurement, a multiple resource team assigned to the client's company, a detailed reporting system, and on-demand support. Employees receive security and awareness training and ongoing strategic reviews. Higher plans have additional benefits.

Summary

Iconic IT Logo
Iconic IT
  • Address
    2350 Airport Freeway, Suite 300
    Bedford, TX
    76022
  • Phone Number
    817-575-6230
  • Service Lines
    Web Development
    Cloud Consulting & SI
    Cybersecurity
  • Industry Focus
    Information Technology & Services
  • Clients
    Not disclosed
Company Info
  • $100 - $149/hour
  • 2 - 9 employees
Infogroup Logo
Infogroup
  • $100 - $149/hour
  • 2 - 9 employees
Data Axle provides data technology and services for small to medium-size businesses, utilizing business data to drive decisions and grow the company. Agents provide data processing services that ensure data hygiene, create an enhancement of data, and append existing data. Data Axle offers database services that drive growth through marketing, prospect, and analytical databases. End-to-end management services monetize data. Data is utilized to generate B2B and B2C leads through co-branded emails and opt-in digital placements. Other services include media planning, data sciences, consulting, and creative campaign execution.

Summary

Infogroup Logo
Infogroup
  • Address
    13155 Noel Road, Suite 1750,
    Dallas, TX
    75240
  • Phone Number
    877-937-6245
  • Service Lines
    Search Engine Optimization
    Web Design
    Advertising
  • Industry Focus
    Advertising & marketing
    Business services
    Information technology
  • Clients
    Not disclosed
Company Info
  • $100 - $149/hour
  • 2 - 9 employees
Ontarget-Partners Logo
Ontarget Partners
  • Less than $25/hour
  • 50 - 249 employees
Ontarget Partners is a B2B growth expert company. The organization focuses on improving processes in research, sales, and marketing. Agents assist clients in achieving more focused marketing, ensuring results-driven outcomes. The company offers inbound and outbound services and conducts online programs to support integrated campaigns. It drives traffic through digital marketing and assesses and converts leads into sales. Agents perform tactical research and targeted prospecting to ensure that businesses meet to engage in business.

Summary

Ontarget-Partners Logo
Ontarget Partners
  • Address
    7460 Warren Pkwy #170,
    Frisco, TX
    75034
  • Phone Number
    469-200-4900
  • Service Lines
    Voice Services
  • Industry Focus
    Business services
    Financial services
    Information technology
  • Clients
    Not disclosed
Company Info
  • Less than $25/hour
  • 50 - 249 employees
Personalized-Communications Logo
Personalized Communications
  • $25 - $49/hour
  • 50 - 249 employees
Personalized Communications offer answering and call center services to clients. Live agents are available to answer calls 24/7 and take orders on behalf of the business. Professional agents offer customer support, while virtual assistants are available to handle business concerns. Email, fax, and texts are delivered to the client. Voicemail services are available, and agents help clients draft custom messaging. Emergency dispatch services ensure that emergency calls are sent directly to the client's phone or selected line.

Summary

Personalized-Communications Logo
Personalized Communications
  • Address
    205 E. Center Street,
    Duncanville, TX 75116
  • Phone Number
    800-606-9898
  • Service Lines
    Voice Services
    Non-Voice BPO/Back Office Services
  • Industry Focus
    Telecommunications
  • Clients
    IBM
    AIG
    Texas Teachers
Company Info
  • $25 - $49/hour
  • 50 - 249 employees
Resconcierge Logo
Resconcierge
  • Less than $25/hour
  • 50 - 249 employees
Resconscierge offers admin, customer support, customer relationship management (CRM), and phone answering services to e-commerce and service-based businesses. Agents handle email inboxes and day-to-day enquiries, connect with customers on live web chats, and offer order management services. The company has extensive experience with Zendesk and Shopify. Resconscierge identifies business practices, models, and value before formulating a plan to represent the client. Agents further issue refunds on behalf of the business, track sales and conversion rates, and manage discounts and promotions as well as managing orders and shipping.

Summary

Resconcierge Logo
Resconcierge
  • Address
    1 Cowboys Way,
    Frisco, TX
    75034
  • Phone Number
    214-919-5919
  • Service Lines
    Voice Services
    Non-Voice BPO/Back Office Services
  • Industry Focus
    Legal
    Real estate
    Financial services
  • Clients
    The Gents Place, Parvin Law Group, Progressive Legal Process Services, Hinterland Property Management, Apian, Rascal, Gnowbe, RDE Capital Group
Company Info
  • Less than $25/hour
  • 50 - 249 employees
Telvista Logo
Telvista
  • Custom Quote
  • 1,000 - 9,999 employees
Telvista provides omni-channel and social media services to clients. Agents also serve as a contact center for the client. Telvista serves large and small businesses with the capacity to scale alongside the client. The company offers a personalized approach, as well as attention to detail, to ensure successful relations with clients. Telvista currently serves the financial services industry, retail, travel, telecommunications, and technology industries. The company offers IT solutions that help clients define strategies and minimize risks while also reducing costs and improving the productivity of the company. Additional services include staffing and outbound call centers.

Summary

Telvista Logo
Telvista
  • Address
    1605 LBJ Freeway
    Dallas, TX 75234
  • Phone Number
    972-919-7800
  • Service Lines
    IT Managed Services
  • Industry Focus
    Outsourcing/Offshoring
  • Clients
    Not disclosed
Company Info
  • Custom Quote
  • 1,000 - 9,999 employees
Tucker-Albin-_-Associates Logo
Tucker, Albin & Associates
  • Less than $25/hour
  • 50 - 249 employees
Tucker, Albin & Associates is a commercial debt collection agency. Qualified associates turn past-due accounts into paid accounts. Services include accounts receivable management, commercial debt recovery, and global collections. Agents draft initial demand letters and furnish them to debtors. They conduct skip tracing and locate hidden assets for collection. Additionally, agents provide diplomatic arbitration, and clients have access to one of two in-house commercial collections attorneys.

Summary

Tucker-Albin-_-Associates Logo
Tucker, Albin & Associates
  • Address
    1702 North Collins, Suite 100
    Richardson, TX 75080
  • Phone Number
    877-455-4572
  • Service Lines
    Non-Voice BPO/Back Office Services
    Voice Services
  • Industry Focus
    Business services
    Manufacturing
    Energy & natural resources
  • Clients
    Longdown Management, Inc.
    The AD Leaf
    Rowell Contracting, Inc.
Company Info
  • Less than $25/hour
  • 50 - 249 employees
Working-Solutions Logo
Working Solutions
  • Less than $25/hour
  • 50 - 249 employees
Working Solutions deliver customer service solutions through a virtual contact center network and platform. The company offers multichannel CX, ensuring clients and their customers receive the best sales and service. Experienced agents provide customer care by managing the client's existing customer relations, capturing more sales, and building on the current customer base.

The company ensures business continuity by offering scalable, secure business processing solutions that meet client needs for everyday business, unexpected events and long-range projects. Back-office experts are available to handle order fulfilment, claims processing and data entries on behalf of the client.

Summary

Working-Solutions Logo
Working Solutions
  • Address
    19111 N Dallas Pkwy Suite 180
    Plano, TX
    75093
  • Phone Number
    Not disclosed
  • Service Lines
    Non-Voice BPO/Back Office Services
    Voice Services
  • Industry Focus
    Outsourcing/Offshoring
  • Clients
    PlanetArt
    Zillow
    Peloton
Company Info
  • Less than $25/hour
  • 50 - 249 employees

How We Chose the Best BPO Services in Dallas

BPO services in Dallas offer businesses a wide range of available options, so we use a specific methodology to select the very best. To help you make the most of your business dollars, we rank them by the service lines they offer clients, the size of their firms, and the industries where they focus the most attention.

Multiple Service Lines

BPO services in Dallas with multiple options help your business focus on features that are most important to you. To help you find what you require, we break down BPO services by offerings such as non-voice back-office functions, IT management, and customer service with voice options. We also point out firms that provide internet and local marketing, including SEO and branding.

Size of Firm

Small and large firms both have benefits and challenges, so we show you the best of all possible worlds when it comes to company size. We display BPO services in Dallas by the number of employees and general costs so you know what to expect right out of the gate.

Industry Focus

Finding BPO services that specialize in your business's area of expertise aids in customer satisfaction. For this reason, we list firms in Dallas that cater to a vast array of industries. Some areas of industry focus we include are transportation, telecommunications, marketing and advertising, staffing and recruiting, and arts, entertainment, and music.

Questions to Ask BPO Companies

With so many BPO Companies in Dallas each offering similar features, it’s important to ask the right questions during your initial discovery call or demo. To help you make the right inquiries, we put together a downloadable list of questions to ask your prospective BPO service.

Questions to Ask BPO Companies

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