Our Top Picks

ARI (Auto Repair Invoices) is a cloud-based management software designed for auto repair shops, mechanics, and car dealers. It allows users to manage bookings, quotes, and invoices.

The software includes essential features needed by different automotive industry users, including license plate scanners, VIN decoders, vehicle lookup, spare parts inventory, service history reports, job cards, damage reports, vehicle inspections, and invoices. ARI's mobile app is available for Android and iOS devices. You can also access the software from your PC or laptop.

Summary

  • Starting Price
    • $19.99/month
    • $350/Once
  • Free Trial/Demo
    Free Trial
  • Deployment
    Web-Based, iPhone / iPad, Android
  • Support Options
    Email
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

ARI customers report that the company's customer service response is prompt, offering clear instructions for the questions asked. Application functions, such as adding new customers or transitioning from estimates to jobs and invoices, are seamless. Small repair shop owners and dealership managers appreciate the ease of accessing information for multiple vehicles.
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Auto Repair Bill
Auto Repair Bill is an ideal solution for small auto shops and mechanics looking for easy-to-use booking and invoicing software. It allows users to accept card payments from their customers. This cloud-based automotive software enables mechanics and other users to manage orders, service requests, schedule jobs, and generate invoices.

Its key features include Google calendar integration, finance management, sales tracking, vehicle management, and customer information recording. Auto Repair Bill integrates with many third-party applications, including Sage 50, QuickBooks, and PayPal.

Summary

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Auto Repair Bill
  • Starting Price
    • Monthly Basic: $7.99/month/25 invoices
    • Monthly Plus: $14.99/month/50 invoices
    • Monthly Unlimited: $24.99/month/unlimited invoices
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based, Cloud, SaaS
    Android
  • Support Options
    Business Hours
    Online
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

Clients operating small shops find Auto Repair Bill's capabilities, such as maintaining customer data and work order management, beneficial to their growing businesses. However, as businesses expand, integrating third-party applications has been reported as challenging, producing inconsistent values and data.
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AutoFluent
AutoFluent is an automotive repair management software designed for multi-store and single-user vendors dealing with auto servicing, tire sales, and part sales. This solution employs an integrated portfolio of tools to manage your workforce, sales, accounting and invoicing, inventory, multi-store data sharing, and customer activity tracking.

The software lets shops and warehouses manage contacts, status reports, and work orders and create and track different services. Its core features include customizable templates, multi-location management, advanced web shopping carts, and barcode scanning.

Summary

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AutoFluent
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Windows, Web-Based
  • Support Options
    Email, Phone
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

While customers appreciate AutoFluent's capabilities, including customer tracking and customizable multi-store inventory sharing, they frequently note the company's dedication to customer service. Its tech support team is responsive and personable when answering questions and offering solutions to specific problems. AutoFluent helps improve efficiency by providing in-shop software training.
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AutoServe1
AutoServe1 is a cloud-based auto repair management solution widely used in digital vehicle inspection. Its workflow management features allow users to check work order status and their workload during the day.

Its straightforward inspection capabilities and easy-to-use workflow management tools empower mechanics and other users to inform vehicle owners about auto repair tasks using pictures and images they send to the client's smartphone via text or email. Its analytic dashboard allows auto shop owners to measure their progress.

Summary

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AutoServe1
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based
  • Support Options
    Email, Phone
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

AutoServe1's customers appreciate the visuals support provides technicians and shop owners when explaining the necessity of specific repairs. Although some have noted that image files aren't viewable on all devices, most clients see it as a beneficial tool to help establish consumer trust.
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AutoShop
AutoShop is an auto repair software that simplifies shop management and work order writing for tire shops, independent automotive repair shops, automotive dealers, and RV service centers. Its drag-and-drop scheduling eases work for users.

The software offers different ways of completing work orders and creating estimates. Its data conversion function makes the data entry process effortless. Autoshop's main features include work order management, reporting, built-in CRM, service history tracking, quotes/estimates, billing, and invoicing.

Summary

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AutoShop
  • Starting Price
    • GS: $89/month
    • Pro: $129/month
    • Pro+: $199/month
    • Complete: $399/month
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Windows, Web-Based, iPhone / iPad, Android
  • Support Options
    Email, Phone
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

Customers relay that form layout options don't provide adequate space to enter information. They also find the inaccurate and limited reporting frustrating. Their customer accounts may have missing information, such as part number data and deleted work orders. Positive comments include an accommodating and helpful customer service and tech support team.
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Bay-MasteR
Bay-masteR is an auto shop management tool that lets users manage repair orders, track labor and inventory, record payments, and track orders. The solution can be customized to meet your auto shop's specific needs.

It's ideal for auto shops searching for ways to increase their productivity and profitability. Bay-masteR can be deployed either on-premise or in the cloud. The solution comes with a built-in margin calculator, which you can use to calculate retail values, cost, and margins.

Summary

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Bay-MasteR
  • Starting Price
    • Bay-Master Premium: $99.50
  • Free Trial/Demo
    Free Trial
  • Deployment
    Windows, Web-Based, iPhone / iPad, Android
  • Support Options
    Email, Phone, Live Support
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

Bay-masteR's customers like being able to separate parts and labor costs on each work order and the ability to track and manage customer and vehicle history. They also report that the accounting and inventory functions are accurate and efficient. Individuals would like to see autofill capabilities included to retrieve stored data, such as customer information.
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CCC Information Services
CCC Information Services is an auto shop repair software that combines critical business functions into a single platform to reduce costs, boost performance, and enhance productivity.

The solution is suitable for auto repair shops, insurers, manufacturers, collision repairers, and parts dealers. It lets users generate repair estimates, link with insurers, shop for spare parts, and automatically synchronize data across different mobile devices. Its core features include work order management, billing and invoicing, quotes/estimates, and third-party integrations.

Summary

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CCC Information Services
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Not Provided
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Support Options
    Business Hours
    Online
  • Billing/Invoicing
    Yes
  • Built-in CRM
    No
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

Customers value the ability to track a job's progress in real time, and CCC Information Services' ability to efficiently integrate with third-party platforms such as insurance companies, vendors, and suppliers is a plus. One common complaint, however, is the company's lack of adequate training and support and unexplained price increases.
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Digital Wrench
Digital Wrench is a cloud-based auto shop repair software suitable for small, midsize, and large repair shops. Its inventory tracking feature lets users track purchased items, sold parts, and labor costs.

The solution offers templates that enable shop owners to generate work orders and invoices quickly. It lets users track work orders throughout the entire life cycle. Digital Wrench's salient features include reports, quotes/estimates, service history tracking, integrations, built-in CRM, work order management, billing, and invoicing.

Summary

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Digital Wrench
  • Starting Price
    • One Computer: $34.95/month
    • Two  Computers: $49.95/month
    • Each Additional Computer: $10/month
  • Free Trial/Demo
    Free Demo
  • Deployment
    Windows
  • Support Options
    Email, Phone
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

Digital Wrench's customers range from small two-bay to large diesel and marine shops, and the consensus is that its navigation and tracking capabilities increase productivity and ROI. They also appreciate the company's pricing transparency. Individuals would like to see expanded options when customizing reports and forms and improved syncing capacity between multiple computers and mobile devices.
Fullbay is a cloud-based auto repair software that allows customers, managers, and technicians to keep in touch throughout the entire repair process. It lets customers submit maintenance and repair requests, make invoice payments, check the maintenance history, and approve any work via a branded portal.

The solution is compatible with Android and iOS devices. Fullbay lets users track active repairs, implement preventive maintenance, and check repair status via the click of a button.

Summary

  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based
  • Support Options
    Email, Phone
  • Billing/Invoicing
    Yes
  • Built-in CRM
    No
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

Customers enjoy Fullbay's accurate and efficient accounting system and its ability to quickly create client invoices and manage inventory and other financials. They're also able to integrate such third-party platforms as QuickBooks. One point of improvement would be the added ability to pay vendors directly through the Fullbay platform.
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Garage Plug
GaragePlug is an innovative repair shop software that helps streamline operations in auto repair shops. It lets users manage inventory, create job cards, and set up branded email and SMS notifications. This solution supports feedback collection, multiple user access, appointment scheduling, reporting and analytics, and reminder automation.

The software streamlines workshop management by offering users a paperless process via email, SMS, and WhatsApp integration. Its key features are built-in CRM, quotes/estimates, billing/invoicing, reports, integrations, service history tracking, and work order management.

Summary

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Garage Plug
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    7-Day Free Trial
  • Deployment
    Web-Based, iPhone / iPad, Android
  • Support Options
    Email
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

Customers appreciate GaragePlug's user-friendly format and its accessibility on a variety of devices, including iOS and android mobile systems. Tracking work orders and inventory is seamless, providing accurate invoice and inventory accounting. The variety of training options is beneficial. Having the ability to customize reports is a feature users would welcome.
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Manager SE
Manager SE is a repair order workflow management desktop solution with multiple capabilities, including back-office and payment processing. It's an ideal solution for independent repair shops, automobile dealers, service stations, educational institutions, and automotive companies.

This comprehensive solution helps organize and simplify your shop's management tasks, including creating accurate estimates, ordering, tracking, and reporting. Manager SE's main features include third-party integrations, work order management, reports, built-in CRM, quotes/estimates, service history tracking, and billing/invoicing.

Summary

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Manager SE
  • Starting Price
    • Mitchell 1 Manager SE: $129.00
  • Free Trial/Demo
    Free Demo
  • Deployment
    Windows
  • Support Options
    Email, Phone
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

The Manager SE platform receives kudos for its user-friendly format. It provides the opportunity to easily organize customer, inventory, and financial data. On the downside, inputting repair information requires extensive knowledge to locate the appropriate system diagram. Additionally, customers find the cost and two-year contract more prohibitive than the company's competitors.
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MaxxTraxx
MaxxTraxx is on-premise auto repair software suitable for bicycle, automotive, motorcycle, restoration, heavy truck, and marine repair shops. It lets shop owners manage their daily activities hassle-free. Its parts management function helps in accurate costing, inventory control, multiple parts pricing, and invoice tracking.

Also, MaxxTraxx can be integrated with QuickBooks to allow users to export transactions. This solution's core features include built-in CRM, integrations, work order management, service history tracking, reports, quotes/estimates, and billing/invoicing.

Summary

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MaxxTraxx
  • Starting Price
    • Express: $59/month
    • Service: $99/month
    • Corporate: $139/month
  • Free Trial/Demo
    Free Demo
  • Deployment
    Installed - Windows
    Web-Based, Cloud, SaaS
  • Support Options
    Business Hours
    Online
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

MaxxTraxx's customers say the platform streamlines the creation of service repair and parts counter orders and accounting and inventory control systems. They appreciate being able to integrate information with third-party platforms and merchant and vendor services. One point frequently noted is the difficulty with learning all of MaxxTraxx's capabilities.
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Protractor
Protractor is a management solution for multi-bay and multi-location shops. The solution can be customized to meet your business's specific needs for different clients. The cloud-based platform allows users to manage estimates, inspections, scheduling, invoicing, and operations. Users can also monitor crucial metrics in real-time, send reminders to customers automatically, and track revenue performance. Its core features are work order management, billing/invoicing, integrations, reports, service history tracking, built-in CRM, and quotes/estimates. With dozens of integrations, linear parts, and labor pricing, and great stability, Protractor boasts an extremely loyal customer base.

Protractor's users note the platform's customizable components and attentive customer service. Another attribute is third-party integrations. Individuals note that there is a learning curve with Protractor software, although comprehensive training and onboarding is available to help shops take full advantage of the platform.

Summary

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Protractor
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Installed - Mac
    Installed - Windows
    Web-Based, Cloud, SaaS
  • Support Options
    Business Hours
    Online
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

Protractor's users note the platform's customizable components and attentive customer service. When they have questions, customers report that the tech support team pinpoints the issue and finds a solution. Another attribute is third-party integrations. Individuals note that there is a steep learning curve with Protractor software.
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Shop Boss
Shop Boss is management software that offers comprehensive features for managing the day-to-day operations in an auto repair shop. This web-based software can be accessed from anywhere, anytime, and on any web-enabled device. The software ensures you have access to your data in addition to establishing stronger relationships with your clients.

Its integrated features include a markup calculator, repair labor guide, customer self-check-in, parts ordering, and estimating. Its key features are work order management, integrations, service history tracking, reports, built-in CRM, billing/invoicing, and quotes/estimates.

Summary

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Shop Boss
  • Starting Price
    • Silver: $109/month
    • Gold: $175/month
    • Platinum: $285/month
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Web-Based
  • Support Options
    Email, Phone
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

Shop Boss's clients find the software user-friendly and easy to navigate, appreciating the ability to text or email customers with images and updates on the repair process. Individuals value the company's customer service and tech support, but some would like to see more financial management capabilities added to the platform.
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Shop Methods
Shop Methods is designed for car detailers, repair facilities, and car customization businesses. The solution offers tools that shop owners use to manage job tasks, work order estimation, invoices, and customer communication.

It sends an email or SMS alert to technicians and service managers if an invoice or estimate status changes. The software's core features are built-in CRM, integrations, work order management, service history tracking, reports, quotes/estimates, and billing/invoicing.

Summary

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Shop Methods
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support Options
    24/7 (Live Rep)
    Business Hours
    Online
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

Shop managers and owners find Shop Methods' features well organized and user-friendly. Jobs in progress, open invoices, and estimates are all visible on the main page. Its financial features, such as revenue and payment summaries, are also easy to find and review. Patrons would like to see the inventory system developed further.
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Shop-Ware
Shop-Ware is a solution that helps users increase profits by streamlining their operations. It allows users to create and share quotes in no time. Its real-time videos, photos, and chat features ensure communication and processes are accomplished faster.

Shop-Ware is designed with multi-user capabilities. The software helps manage workflows, track open jobs, and link technicians to individual priorities and responsibilities. It comes with comprehensive editing, searching, business intelligence, repair order tracking, and task management capabilities.

Summary

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Shop-Ware
  • Starting Price
    • Solo: $75/month
    • Startup: $125/month
    • Journey: $275/month
    • Master: $425/month
  • Free Trial/Demo
    30-Day Free Trial
  • Deployment
    Web-Based
  • Support Options
    Email, Phone
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

Those using Shop-Ware's software find it intuitively guides them from one function to the next. Mechanics and owners also value the ability to send part images with inspection details for quicker customer repair approval. Shop-Ware's inventory accuracy is a source of contention for several who try to separate parts ordered for specific jobs from internal inventory.
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ShopController
ShopController is an auto repair management software that helps business owners streamline their operations, boosting productivity and maximizing profits. It offers tools that shop owners and customers can use to manage tasks and enhance transparency among managers, technicians, and customers.

Its 24/7 access eliminates the need for network assistance, local servers, and backups. This software's main features include integrations, work order management, built-in CRM, service history tracking, billing/invoicing, reports, and quotes/estimates.

Summary

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ShopController
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Windows, Web-Based
  • Support Options
    Email, Phone
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

Customers generally find ShopController user-friendly; however, some have reported time-consuming processes, such as saving and closing each procedure before moving on to the next. The software's strong points include integration with the Worldpac speedDIAL parts catalog. Individuals also appreciate being able to track each technician's time and productivity.
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Shopmonkey
Shopmonkey is a cloud-based auto repair software that automates and simplifies business processes such as ordering, appointment scheduling, invoicing, messaging and reporting. It enables managers to develop custom processes for checking approved quotes, adding status labels, and tracking jobs.

Shopmonkey integrates with third-party applications such as Motor, Carfax, QuickBooks, and PartsTech. Its automated notification system enables managers to alert clients about job authorizations, confirmed appointments, and pending payments. Its top features include built-in CRM, work order management, reports, integrations, billing/invoicing, quotes/estimates, and service history tracking.

Summary

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Shopmonkey
  • Starting Price
    • Basic Monkey: $99/month
    • Clever Monkey: $$224/month
    • Genius Monkey: $349/month
    • Enterprise and HD: $499+/month/location
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based, Cloud, SaaS
  • Support Options
    Business Hours
    Online
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

Customers generally view Shopmonkey as an evolving software company that's consistently developing and adding new features, such as threaded email and other SMS systems, technician time clocks, and third-party integrations. However, moving from one function to the next isn't always a fluid process, but tech support is very responsive.
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Tekmetric
Tekmetric is a management solution for auto shops. It allows users to create customer profiles, perform digital vehicle inspections, manage inventory, schedule customer appointments, upload photos/videos, monitor job workflows, send notifications, and measure job profitability.

This software is ideal for repair shops of all sizes, and its customer support is available through live chat, phone during business hours, and email. Its main features include built-in CRM, reports, billing/invoicing, quotes/estimate, work order management, and service history tracking.

Summary

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Tekmetric
  • Starting Price
    • Custom Quote
  • Free Trial/Demo
    Free Demo
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support Options
    24/7 (Live Rep)
    Business Hours
    Online
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

The majority of customers report that they're pleased with Tekmetric's intuitive software. They find it a comprehensive shop management system, allowing digital vehicle inspections and reporting, integrated parts ordering, and repair orders complete with vehicle-specific specs. Customers are also impressed with the company's customer service and tech support responsiveness and ability.
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Workshop Software
Workshop Software is a comprehensive solution that streamlines garage, workshop, and auto shop management. It lets users manage all their tasks in the workshop, including quotes, bookings, invoices, job management, and inspections.

Also, users can access complete vehicle data and history using the platform. The software supports stock control, service reminders, business reports, and customer and supplier management. It also integrates seamlessly with leading accounting applications, including Sage One, QuickBooks Online, and Xero.

Summary

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Workshop Software
  • Starting Price
    • Bronze: $39.99/month
    • Silver: $59.99/month
    • Gold: $79.99/month
  • Free Trial/Demo
    Free Trial
  • Deployment
    Web-Based, Cloud, SaaS
    iPhone / iPad
    Android
  • Support Options
    Business Hours
    Online
  • Billing/Invoicing
    Yes
  • Built-in CRM
    Yes
  • Quotes/Estimates
    Yes
  • Work Order Management
    Yes

What Customers Are Saying

Workshop Software receives high marks from customers for its tech support's advanced knowledge and responsiveness. Mechanics and shop owners also appreciate the benefit of having a detailed vehicle log and report available for a single vehicle as well as multiple vehicles owned by the same customer. Expanding invoicing capabilities to include email provides a shop's customers with more convenient options.

How We Chose the Best Auto Repair Software

Auto repair software refers to products that help automotive technicians manage repair procedures and office tasks. Choosing the right software can be challenging due to the numerous solutions on the market touting different features and capabilities. We've made your work simple by compiling a list of the 20 best auto repair software of 2021, based on criteria such as auto repair features, built-in CRM, and reports.

Auto Repair Features

We recommend auto repair software that includes features such as work order management, service history tracking, and billing/invoicing. Our primary focus was auto repair software with comprehensive features to enable users to automate and simplify most of their businesses' tasks.

Built-in CRM

A built-in CRM feature saves users the cost and inconvenience of purchasing a separate solution for this task. It allows you to get a broader view of the entire sales process, including communicating with your leads and scheduling emails for later dates. The feature also schedules reminders, tracks the lead's timeline, and allows you to connect with third-party CRMs.

Reports

Detailed reports help users measure and improve the performance of their auto repair business.  We considered software with robust analytics and reporting features.