The Best Association Management Software of 2021

Our association management software reviews are the result of over 40 hours of research on 120+ association management software companies from across the web. These reviews and our association management software guide help small businesses and startups find the best association management software for their business.

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The Best Association Management Software Companies of 2021

The Best Association Management Software of 2021 Badge

How We Chose the Best Association Management Software

Many companies offer association management software to help with membership management and other activities. With so many options available, it can be difficult to determine which one is right for your organization. We evaluated each software based on what’s most important, including membership management features, marketing features, and the integreations each software offers.

Membership Management Features

Association management software is designed to help organizations do a better job managing memberships. Whether you oversee a condominium board or an educational committee, it’s important to choose association management software that has features for membership management, committee membership, and chapter management. The best software packages also have built-in tools for creating member directories, making it easier to update membership details each quarter or year.

Marketing Features

Marketing is a necessity if you want to keep your association as active as possible. We looked for association management software that comes with email marketing tools and other features to let people know about your organization. These tools make it easier to set up email lists, manage subscriptions, send marketing materials to potential members, and determine the best way to spend limited marketing dollars to attract new members to the organization.

Integrations

Associations of all sizes often use software to help with accounting, customer relationship management (CRM), and other key operational activities. We looked for association management software that integrates seamlessly with other tools, making it easier to manage large volumes of data. These tools make it possible for association leaders to identify trends, analyze existing offerings, and determine if their organizations should introduce new programs.

The 15 Best Association Management Software Options of 2021

CompanyPriceFree Trial/DemoMore
AMO$95/month/up to 500 contacts
$145/month/501-1,000 contacts
$200/month/up to 2,000 contacts
$335/month/2,001-5,000 contacts
$550/month/5,001-15,000 contacts
$650/month/15,001-25,000 contacts
Free trialVisit AMO
AptifyCustom quoteFree demoVisit Aptify
GrowthZoneEssential: $149/month
Premier: $299/month
Pro: $449/month
Enterprise: Custom quote
Free demoVisit GrowthZone
iMISCustom quoteFree demoVisit iMIS
Join ItStarter: $29/month
Growth: $49/month
Total: $99/month
Extra: $249/month
Free trialVisit Join It
MemberClicksStarts at $300/monthFree demoVisit MemberClicks
MemberLeapCustom quoteFree demoVisit MemberLeap
MemberSuiteCustom quoteFree trialVisit MemberSuite
Novi AMSCore: $490/month
Prime: $875/month
Premier: $1,275/month
Elite: $1,575/month
Advanced: $1,995/month
Enterprise: $2,495/month
Free demoVisit Novi AMS
RakletFREE: $0/month
Essentials: $49/month
Professional: $99/month
Premium starts at $224/month
14-day free trialVisit Raklet
SilkStart MultiChapterStarts at $550/month when billed annually for up to 10 chapters15-day free trialVisit SilkStart MultiChapter
StarChapterEssential: $83/month
Growth: $105/month
Advanced: $133/month
Pro: $165/month
Free demoVisit StarChapter
TendenciBronze: $199/month
Silver: $299/month
Gold: $399/month
30-day free trialVisit Tendenci
WebSuite2Custom quoteFree demoVisit WebSuite2
Wild ApricotFree: $0
Personal: $40/month
Group: $50/month
Community: $90/month
Professional: $160/month
Network: $290/month
Enterprise: $350/month
Global: $600/month
30-day free trialVisit Wild Apricot

AMO

amo
AMO has 20 features to help association managers get things done quickly and efficiently. With built-in event tools, users can create online registration forms and reduce the amount of time it takes to plan an event of any size. AMO’s membership tools make it easy to edit individual records and update organizational data. Users also have access to advanced reporting options and unlimited custom fields, making it easy to customize AMO to an organization’s needs. Committee-management tools speed up communication among committee members and can help users create effective boards of directors.

AMO also has features to help with accounting, email communication, and the collection of membership dues. With AMO’s accounting tools, users can keep track of donations, registration fees, and other transactions and then export them directly to QuickBooks. AMO also has a broadcast email system, reducing the amount of time it takes to send newsletters and announcements to members.

PriceFree Trial/DemoFeatures
$95/month/up to 500 contacts
$145/month/501-1,000 contacts
$200/month1,001-2,000 contacts
$335/month/2,001-5,000 contacts
$550/month/5,001-15,000 contacts
$650/month/15,001-25,000 contacts
Free trial>Event management
>Chapter management
>Financial management
>More features at AMO

Pros & Cons of AMO Association Management Software
AMO integrates with QuickBooks, eliminating the need for double data entry when working with financial transactions. The software also comes with unlimited custom fields, making it easier for associations to gather information from prospects and members. Despite these advantages, AMO doesn’t offer telephone support. Customers must contact online support during regular business hours.

ProsCons
>Integrates with QuickBooks
>Unlimited custom fields for flexibility
>No telephone support available

What Customers Are Saying
Customers appreciate that AMO provides excellent service, prompting one user to state that “the support team at AMO is fantastic and response time to questions is both prompt and thorough.” Users also love that AMO is an all-in-one system for association management, which eliminates the need to store membership data in multiple places.

Aptify

Aptify
Aptify offers several software packages to help large organizations manage memberships and stay organized. The association management software is designed to help users make sense of their data by generating easy-to-read reports and making it easier to identify positive and negative trends. Because Aptify is built on a flexible platform, the software grows with the organization, eliminating the need to switch to a different tool that can handle more users. Organizations can modify Aptify as they grow by adding new modules, upgrading existing modules, and making other changes.

The flexible platform also gives users the power to decide if they want to keep membership information in a single database or share it with other software packages. Aptify has a robust search tool that makes it possible to find membership information no matter where in the database it’s stored, and mobile access ensures that users have access to important data even when they’re not in the office.

PriceFree Trial/DemoFeatures
Custom quoteFree demo>Member directory
>Committee management
>Membership management
>More features at Aptify

Pros & Cons of Aptify Association Management Software
Aptify gives users mobile access to their data, making it easy to send messages and follow up on member requests even when the office is closed. The software is also built on a flexible platform, giving association staff more freedom when deciding how to store data. One of the main disadvantages of Aptify is that it doesn’t include any email marketing tools.

ProsCons
>Mobile access to system data
>Built on a flexible platform
>Doesn't come with email marketing tools

What Customers Are Saying
Users love that Aptify is flexible enough to accommodate their needs. One user comments, “[It] can make different “groups/views” tailored for whatever you personally use the app for,” providing quick access to often-used features. Satisfied customers also appreciate that Aptify can grow with an organization easily.

GrowthZone

GrowthZone
GrowthZone offers association management software with a focus on marketing automation and the efficient management of sales funnels. Designed specifically for association professionals, the software has several built-in tools to help with event planning, contact management, billing, committee management, and communication. Event-planning tools make it easier to create events and set up online registration forms. GrowthZone also integrates with GoToWebinar and Zoom for added convenience.

The contact manager allows users to view all individual members and organizations stored in a database, including their billing information. Users have access to a full suite of billing tools, making it easier to process monthly and annual payments. For users interested in committee management, the software makes it possible to create multiple email lists, ensuring that every message goes to the right people. Built-in email tools also enable users to write emails ahead of time and schedule them to be sent at a later date, increasing efficiency.

PriceFree Trial/DemoFeatures
Essential $149/month
Premier $299/month
Pro $449/month
Enterprise: Custom quote
Free demo>Email marketing
>Event management
>Financial management
>More features at GrowthZone

Pros & Cons of GrowthZone Association Management Software
GrowthZone makes regular updates to its software, giving users access to new features and improvements of existing features. The company also has multiple pricing tiers to suit organizations of different sizes. The major drawback of using GrowthZone is that support is only available online during regular business hours. The company doesn’t offer phone support.

ProsCons
>Regular software updates to introduce new features
>Multiple pricing tiers to suit associations of different sizes
>Online support only

What Customers Are Saying
Customers appreciate that GrowthZone integrates with other software packages to expand its functionality. One user explains, “GrowthZone has allowed us to automate our billing and then exports all financial data to QuickBooks.” GrowthZone also receives positive reports for offering a variety of features without overwhelming users.

iMIS

iMIS
iMIS is a cloud-based software built on the Microsoft Azure platform, giving users access to tools designed to help with database management and web publishing. The software’s contact-management tools are designed to give users a complete view of every interaction they have with members and other stakeholders, making it easier to manage contact information, set up database relationships, and verify member addresses. iMIS’s membership tools are designed to increase engagement and retention by allowing people to sign up online, view their subscription histories, and manage their individual profiles. Users can also send personalized emails to members to remind them of scheduled payments or registration deadlines.

iMIS also has several tools designed to help associations raise money. These tools make it easier to process pledges, collect online donations, send personalized pledge emails, and set up planned giving programs. Users can also use the software to track the performance of fundraising campaigns.

PriceFree Trial/DemoFeatures
Custom quoteFree demo>Reporting
>Integrations
>Member directory
>More features at iMIS

Pros & Cons of iMIS Association Management Software
A major advantage of iMIS is that it has built-in tools to help nonprofit organizations raise much-needed funds. It also integrates well with third-party applications, giving users access to additional features. Despite these advantages, iMIS can get expensive because it charges a monthly fee per user rather than a flat monthly fee.

ProsCons
>Integrates with third-party applications
>Built-in fundraising tools for nonprofits
>Charges per user rather than a flat monthly fee

What Customers Are Saying
Satisfied users report that iMIS is easy to use, even for employees without much technical experience. One reviewer writes, “I am not very technologically savvy, so the in-depth explanations of different functions of the site are so helpful.” Customers also appreciate that iMIS can be customized to meet the needs of professional associations, clubs, chambers of commerce, and other organizations.

Join It

join-it
Join It is a flexible software package designed to scale as an association grows. The software has several features to automate standard tasks and help staff members save time. With Join It, association employees can create landing pages easily, even if they don’t have any web design experience. The software is also flexible enough to work with multiple membership tiers and trial periods, reducing the number of activities that must be performed manually. Members can also log in to update their profiles, eliminating the need for association employees to make these updates.

Join It integrates with Eventbrite, making it easier to manage event invitations and track RSVPs. With Join It, associations can set up custom fields, segment member tables based on certain characteristics, record dues in multiple currencies, and collect membership fees. The software sends out automated renewal reminders as well as payment notifications, helping associations increase their revenue and reduce the amount of time spent on collection activities.

PriceFree Trial/DemoFeatures
Starter: $29/month
Growth: $49/month
Total: $99/month
Extra: $249/month
Free trial>Chapter management
>Email marketing
>Integrations
>More features at Join It

Pros & Cons of Join It Association Management Software
Join It offers a low-cost option for organizations that need to be mindful of controlling costs. It also integrates with Eventbrite to make it easier to advertise special events and accept reservations. A major drawback of using Join It is that it doesn’t come with any features for committee management.

ProsCons
>Offers the lowest-cost option
>Integrates with Eventbrite
>Doesn't include features for committee management

What Customers Are Saying
Customers appreciate that the Join It team listens to their feedback and uses it to introduce new features. One reviewer comments, “The Join It team will listen to all comments and will take action to improve the package if appropriate.” Users also love that Join It is easy to set up and use right away.

MemberClicks

MemberClicks
MemberClicks is designed to increase engagement and help associations generate more revenue. MemberClicks is for professional associations while MemberClicks Atlas is intended for chambers of commerce and trade associations. The Oasis system includes features to help professional associations manage their memberships, create member websites, plan events, and send emails to members and other stakeholders. With Oasis, it’s possible to view how much progress has been made in collecting dues, and users can also create custom forms, collect payments online and track attendance at special events.

MemberClicks Atlas allows chambers of commerce and trade associations to manage an unlimited number of profiles, making it easier to manage contact information for current members and prospects. The software integrates with QuickBooks and other third-party applications to make it easier to automate certain transactions. MemberClicks Atlas also has advanced reporting capabilities, making it possible to generate reports related to events, membership statistics, annual revenue, and referrals.

PriceFree Trial/DemoFeatures
Starts at $300/monthFree demo>Integrations
>Member management
>Committee management
>More features at MemberClicks

Pros & Cons of MemberClicks Association Management Software
One major advantage of MemberClicks is that two versions are available to meet the needs of different types of associations. The software also integrates with QuickBooks, eliminating the need for double data entry when recording transactions. However, support is only available online and not over the telephone.

ProsCons
>Two versions of the software available to meet users' needs
>Integrates with QuickBooks to eliminate double data entry
>Support is only available online

What Customers Are Saying
Customers love that MemberClicks makes it easy to store, manage, and retrieve data. One user notes, “I like how the data is stored and the ease in which you can input data and access it. We maintain thousands of profiles.” MemberClicks also receives positive reviews for its intuitive interface.

MemberLeap

MemberLeap
MemberLeap is designed to help associations manage memberships, increase engagement, and plan successful events. Users have access to a full-featured database, reducing the amount of time it takes to locate member records and update the information accordingly. MemberLeap has several billing tools to increase efficiency and improve collection rates, including online payment processing, online registration, and the ability to convert a prospect record to a member record, which automatically generates an invoice for membership dues. When a member is ready to renew, the software makes it easy to send renewal invoices or set up multiple membership plans.

The software increases engagement by making it easier to send newsletters, email messages, and broadcast texts. Users also have the option of setting up message boards to facilitate communication among members. For event planners, MemberLeap offers registration tools, an exhibit booth editor that makes it possible to create maps of large venues, the ability to manage volunteers, and a virtual events interface.

PriceFree Trial/DemoFeatures
Custom quoteFree demo>Financial management
>Chapter management
>Email marketing
>More features at MemberLeap

Pros & Cons of MemberLeap Association Management Software
A major advantage of MemberLeap is that it works with multiple membership types, enabling associations to tailor their offerings to potential members. The software also has email tools to help associations stay in touch with stakeholders. One drawback is that MemberLeap can’t capture data from paper forms.

ProsCons
>Works with multiple membership types
>Email tools to help employees connect with prospects and members
>Unable to import data from paper forms

What Customers Are Saying
Users appreciate that MemberLeap has friendly support representatives on hand, prompting one customer to comment that the reps are “great about either talking us through how to use or find what already existed or helping us figure out what we need to have added.” MemberLeap is also known for its easy migration process.

MemberSuite

MemberSuite
MemberSuite is a cloud-based software with an open application programming interface (API), which gives users the flexibility they need to make membership data accessible to everyone in the organization. The software makes it possible to set up multiple chapters, track members, and create several organizational layers, giving association employees more time for other activities. On the billing side, MemberSuite allows users to automate their billing activities by sending payment reminders and mass emails to let people know their memberships are up for renewal.

For associations that need help with accounting, MemberSuite can export data to third-party applications, making it easier to update the general ledger. Users can also set custom invoice terms and set up mass billing processes, reducing the amount of time spent on payment processing and collection activities. MemberSuite also serves as a robust tool for CRM, enabling associations to store their prospect, member, and donor information in a single database.

PriceFree Trial/DemoFeatures
Custom quoteFree trial>Member directory
>Reports
>Membership management
>More features at MemberSuite

Pros & Cons of MemberSuite Association Management Software
While many companies offer support only during normal business hours, MemberSuite offers live support 24/7. The software also has an open API, giving associations extra flexibility in setting up their systems. However, MemberSuite doesn’t integrate with some common email tools, such as Microsoft Outlook.

ProsCons
>24/7 live support available
>Open API for added flexibility
>Doesn't integrate with common email tools

What Customers Are Saying
MemberSuite receives positive reviews for its reporting capabilities. One satisfied user states, “The reporting tools are the best I’ve ever used: it’s incredibly easy to filter and tune reports toward exactly what you need for any given data set.” Users also appreciate that MemberSuite makes it easy to create custom member directories.

Novi AMS

Novi-AMS
Novi AMS is designed specifically for associations that use QuickBooks for their accounting activities. The software automates many of the activities involved in membership management, leaving staff members with more time to build relationships with members and potential donors. For example, Novi AMS automates the entire registration process, giving prospects the freedom to register when it’s convenient for them. Customizable dues rules give associations the flexibility they need to set up custom billing rules and use them for different membership types.

Novi AMS also offers a suite of tools designed to increase member engagement. The activity timeline displays each member’s sign-up date, past event registrations, and online purchases, making it easier for employees to build relationships. The software also tracks calls and other interactions with prospects, which may make it easier to convert a prospect into a paid member. The software also has a task center that keeps everything in one place and eliminates the need to use separate programs for emails, spreadsheets, and notes.

PriceFree Trial/DemoFeatures
Core: $490/month
Prime: $875/month
Premier: $1,275/month
Elite: $1,575/month
Advanced $1,995/month
Enterprise $2,495/month
Demo available>Event management
>Financial management
>Chapter management
>More features at Novi AMS

Pros & Cons of Novi AMS Association Management Software
Novi AMS has built-in email marketing tools to make it easier to stay in touch with members, which could increase engagement. Another pro is that Novi AMS enables users to create robust member directories. The major drawback is that Novi AMS has high onboarding fees, which can be as much as $9,999 depending on the package selected.

ProsCons
>Built-in email marketing tools to help increase engagement
>Ability to create a member directory
>High onboarding fees

What Customers Are Saying
Customers love that Novi AMS has everything they need in one software package. One reviewer writes, “Unlike having multiple programs and spreadsheets to complete daily activities … Novi is a one-stop-shop!” The company also has a positive reputation for providing excellent customer service.

Raklet

Raklet
Raklet has a variety of features to help association employees with contact management, payment processing, membership management, and communication. The software has no limit on the number of contacts it can store, enabling associations to grow quickly without having to upgrade once they reach a certain number of members. The flexible database comes with unlimited custom fields, the ability to build custom forms, and several reporting options. Raklet also has a member portal, giving members the freedom to manage their own profiles and payments.

Built-in payment tools automate some of the most common association activities, such as collecting dues, sending payment reminders, setting up recurring payments, and accepting donations. Associations also have the option of using Raklet to plan and execute special events. The software has tools to help with ticketing, event promotion, registrations, and check-ins, leaving staff members with more time to work on activities that can’t be automated like soliciting donations.

PriceFree Trial/DemoFeatures
Essentials: $49/month
Professional: $99/month
Premium starts at $224/month
14-day free trial>Reporting
>Integrations
>Member directory
>More features at Raklet

Pros & Cons of Raklet Association Management Software
Raklet makes it possible for an associate to have a self-service portal, giving members the freedom they need to manage their own profiles. The software also has a wide variety of tools to help with event management. A drawback of Raklet is that it offers less flexibility than many other options.

ProsCons
>Member portal available for added convenience
>Tools to plan and carry out events
>Limited flexibility compared to other software

What Customers Are Saying
Customers appreciate that Raklet offers a robust set of tools. One satisfied user comments, “Raklet has a lean and well-thought architecture that provides you the most important features you need for membership.” Users also report that Raklet is easy to use, even without any prior training.

SilkStart MultiChapter

SilkStart-MultiChapter
SilkStart MultiChapter is designed to simplify the many processes involved in managing association memberships. The database has an easy-to-use interface, ensuring that employees can access important data in as little time as possible. SilkStart MultiChapter integrates with several third-party applications, including PayPal and Stripe, making it possible for associations to collect membership dues or event registration fees online. The centralized database keeps all member-related data in one place, making it easier to keep track of active and inactive members, set up relationships between individuals and organizations, create custom membership tiers, and keep track of when membership fees are due.

With SilkStart MultiChapter, prospects can register and submit their payments online, making these processes more convenient and increasing overall satisfaction. The software also makes it possible to set up multiple billing plans, such as recurring monthly payments or annual payments that renew automatically at the end of the one-year period. Prospects can also use the software to choose a chapter based on their location.

PriceFree Trial/DemoFeatures
Starts at $550/month when billed annually for up to 10 chapters ($39 for each additional chapter)15-day free trial>Email marketing
>Event management
>Committee management
>More features at SilkStart MultiChapter

Pros & Cons of SilkStart MultiChapter Association Management Software
One advantage of using SilkStart MultiChapter is that it’s possible to add new chapters, making it suitable for large associations. The company also offers a 15-day trial, which is one of the longest trial periods available. Although SilkStart does have some email tools, it’s rather limited when compared to other options.

ProsCons
>Additional chapters available
>15-day free trial available
>Limited email capabilities

What Customers Are Saying
Satisfied users report that SilkStart MultiChapter gives them great value for their money. One user writes, “I have regularly recommended SilkStart to numerous companies and organizations because they provide great value for their product.” Customers also appreciate that SilkStart MultiChapter makes it easy to stay in touch with members.

StarChapter

StarChapter
StarChapter comes with a full suite of tools designed to help association professionals and volunteers with event management, communication, membership management, board management, and website development. Event management tools make it easier for event planners to set ticket prices, accept online registrations, track cancellations and no-shows, print badges, and send event-related communications. The software has several features to help keep track of member counts, determine when membership fees are due and segment records according to member type or committee type.

With StarChapter’s communication tools, staff members can send out surveys, payment reminders, newsletters, or promotional materials in a matter of minutes. StarChapter can also create targeted emails based on selected member characteristics like length of membership or annual income. For associations in need of a robust online presence, StarChapter has a variety of templates and content management tools, enabling users to create blog posts, custom forms, and other types of content without any professional design skills.

PriceFree Trial/DemoFeatures
Essential: $83/month
Growth: $105/month
Advanced $133/month
Pro $165/month
*Prices reflect annual billing
Free demo>Financial management
>Committee management
>Chapter management
>More features at StarChapter

Pros & Cons of StarChapter Association Management Software
StarChapter has built-in communication tools to make it easier to connect with members, which may increase engagement. The software also makes it easier to create targeted marketing campaigns by segmenting contact lists. Although StarChapter does help associations set up and maintain their own websites, the customization options are limited.

ProsCons
>Communication tools make it easy to connect with members
>Ability to segment mailing lists to create targeted campaigns
>Offers a limited number of website customization options

What Customers Are Saying
Customers love that StarChapter helps them collect more revenue. One satisfied customer states that using the software “resulted in a significant dollar collection in our first couple months of being live.” StarChapter also receives positive reviews for helping users get more out of the data they have stored in their systems.

Tendenci

Tendenci
Tendenci is open source software designed specifically for associations and nonprofit organizations. The software comes with a variety of tools designed to manage memberships and events, create custom website content, set up photo and video galleries, promote association activities, and manage donations. Member management is the most important module in the Tendenci software as it allows associations to create custom membership applications, set up multiple membership tiers, and automate the processes involved in billing.

The software automates some of the activities involved in event planning, including registration, promotion, and payment processing. With the built-in events calendar, it takes just a few minutes to set up a new event. All event information, such as speaker biographies and ticket pricing, is displayed on a single page, making it easier for members to find what they need. Tendenci also makes it possible to create free and paid business directories, which could help associations create new revenue streams to support their operations.

PriceFree Trial/DemoFeatures
Bronze: $199/month
Silver: $299/month
Gold: $399/month
Custom: Custom quote
*No per user or per admin processing. No additional processing fees.
30-day free trial>Event management
>Membership management
>Member directory
>More features at Tendenci

Pros & Cons of Tendenci Association Management Software
The main advantage of Tendenci is that it offers enterprise-level features at an affordable price. It’s also a feature-rich software that has many tools for membership and event management. The main drawback of using this software is that it doesn’t have any features to help associations with billing or financial management.

ProsCons
>Offers enterprise-level features at a lower price than many vendors
>Feature-rich software for membership management and event management
>Lacks features to help associations with financial management

What Customers Are Saying
Customers appreciate that Tendenci takes data security seriously. One user notes that the software has “more features and security than most enterprise software.” Users also love that Tendenci provides so many features at such an affordable price due to the company’s open source approach to development.

WebSuite2

websuite2---tcs-software
WebSuite2 by TCS Software aims to help association employees with membership management, email communication, and website management. With WebSuite2, each association has access to a single relational database, making it easier to manage contacts. The database has unlimited custom fields, giving associations more flexibility when collecting information from members and prospects. WebSuite2 offers a what-you-see-is-what-you-get (WYSIWYG) editor, enabling association staff to create announcements, advertisements, calendars, news articles, and other types of content without having to learn to code.

WebSuite2 has a variety of tools designed to help with billing, such as the ability to merge invoices or set up recurring payments on a monthly or annual basis, making it easier to meet the needs of members. Associations can also use WebSuite2 to streamline their event-management activities. The software keeps track of registration details, enables users to create name badges and sign-in sheets, and makes it possible to segment email lists based on who has registered and who hasn’t.

PriceFree Trial/DemoFeatures
Custom quoteFree demo>Member directory
>Event management
>Email marketing
>More features at WebSuite2

Pros & Cons of WebSuite2 Association Management Software
A major advantage of WebSuite2 is that it has a WYSIWYG website editor, eliminating the need to hire a developer to make website updates. The software also comes with multiple billing tools to help associations manage payments better. The main drawback is that the company doesn’t offer support on nights and weekends.

ProsCons
>WYSIWYG editor enables users to make their own website updates
>Multiple billing tools included
>No night or weekend support available

What Customers Are Saying
Users appreciate that WebSuite2 offers a high level of support. One user writes, “Our input and ideas are always listened to, and we’re given reasonable feedback about when our requests can be implemented.” Customers also love that WebSuite2 regularly introduces new features to make the software even more valuable.

Wild Apricot

Wild-Apricot
Wild Apricot is designed to help associations, clubs, and nonprofit organizations with membership management, event management, and communication. The software automates the entire registration process, leaving association staff with more time to spend on other activities. Web-based forms make it easy to collect member information and process payments at any time of the day or night, which can help associations maximize their revenue. These forms can be customized with discount codes, multiple membership tiers, and other features, ensuring that associations have complete control over the way they operate.

Wild Apricot also reduces the amount of time it takes to create a new event and publish the information online. Customized registration forms enable users to offer discounts for early registration or give attendees access to special add-ons like meet-and-greet sessions with the event hosts or access to a pre-event cocktail party. With Wild Apricot, users can also set up coupon codes and schedule reminder emails.

PriceFree Trial/DemoFeatures
Free: $0
Personal: $40/month
Group: $50/month
Community: $90/month
Professional: $160/month
Network: $290/month
Enterprise: $350/month
Global: $600/month
30-day free trial>Integrations
>Committee management
>Membership management
>More features at Wild Apricot

Pros & Cons of Wild Apricot Association Management Software
One advantage of using Wild Apricot is that it gives users the ability to create custom registration and application forms. Another pro is that the web-based forms make it possible to convert prospects into members at any time of day. The major disadvantage is that Wild Apricot doesn’t offer telephone support.

ProsCons
>Ability to create custom registration and application forms
>Web-based forms allow prospects to submit their applications at any time
>Support is only available online

What Customers Are Saying
Wild Apricot receives positive reviews for offering a wide variety of features on a flexible platform. One satisfied user writes, “The database and event management tools are excellent, and the website construction is very good as well.” Customers also appreciate that Wild Apricot makes it possible to enter information once and have it appear in multiple locations.

What Is Association Management Software?

Association management software is designed to automate many of the activities involved in membership management. This type of software is used by trade associations, condo boards, homeowners’ associations, social clubs, chambers of commerce, and any other organization that offers free or paid memberships. Some of the most common membership management features include online registration forms, automatic payment reminders, online payment processing, and a membership portal that enables members to log in and update their contact information and member settings.

The best packages also include tools to help with event management and accounting. For event planners, association management software can be used to publish event information online, collect payments, track RSVPs, and give attendees the opportunity to sign up for additional services. Many software packages integrate with third-party accounting applications, making it possible to export transaction data directly into QuickBooks or a similar program. Accounting tools also make it easy to follow up on late dues, set up recurring payments, solicit donations, and generate financial reports.

Association management software also helps clubs and associations produce professional-looking websites without having to hire a designer or developer. With this type of software, it’s easier to send mass emails, publish event calendars online, and promote an association to prospective members.

Benefits of Association Management Software

Using association management software offers many advantages. It can help you do the following:

  • Save time: It takes a lot of time to process paper applications, contact members individually, and design print newsletters. Association management software helps you save time by automating many common activities. For example, information from online applications is stored in the database immediately, eliminating the need to have an employee enter it by hand.
  • Increase engagement: Association management software makes it easier to stay in touch with members, which may help increase engagement and retention rates. If your organization relies on donations, increased levels of engagement may also lead to more donations or larger donations.
  • Maximize revenue: With manual payment processes, it’s difficult to determine when renewals are due and follow up with members accordingly. Expired memberships result in lost revenue, making it more difficult for an association to keep up with its operating expenses. Association management software makes it easier to set up recurring payments and issue renewal reminders, helping your organization generate as much revenue as possible.
  • Identify trends: If you are working with paper forms or a primitive membership database, it’s difficult to make the most of your data. Association management software makes it easier to produce detailed reports, which can help board members identify trends that can affect annual revenue, retention rates, and other important metrics.

Must-Have Features of Association Management Software

To get the most out of your association management software, look for packages with the following:

  • Management features: Robust software should have plenty of built-in tools to help you with every aspect of membership management, from online application forms to advanced reporting tools. Association management software should make it easier to sign up new members, collect dues and registration fees, plan members-only events, and send payment reminders when a member’s term is about to expire.
  • Marketing features: Marketing features make it easier to promote your association to prospective members and communicate with stakeholders regarding the organization’s operations. Many software packages enable users to create mailing lists, segment those lists according to specific criteria, and send mass emails in a matter of minutes. With these tools, it takes less time to send out newsletters, event invitations, and other promotional materials, leaving staff members with more time for other activities.
  • Integrations: Integrations are also important because they make it possible to expand the capabilities of your association management software without having to purchase additional tools. Many vendors offer software that integrates seamlessly with QuickBooks and similar accounting programs, making it easier to track revenue and expenses. Some software packages also integrate with CRM tools, enabling users to store and retrieve important information regarding membership details and payment due dates.

The Cost of Association Management Software

The cost of association management software varies widely, with packages costing anywhere from $29 per month to $2,495 per month. Low-cost options typically have a few key features, but they may not be robust enough to meet your needs regarding membership management, marketing, event management, or accounting. It’s important to note that some companies charge based on how many contacts the organization has, which means your costs will increase as your association grows. If you’re just starting out, it may be more cost-effective to choose one of these low-cost options and pay the low monthly fee until you have to upgrade to a plan that accommodates more contacts.

Some companies offer several pricing tiers, giving you the opportunity to choose the combination of features you need at a price that fits your budget. If you are worried more about increasing efficiency and improving engagement levels than saving money, it makes sense to pay for a high-end package with a wide variety of features. For organizations that need to keep their costs in check, it’s wise to choose a low-cost option until revenue increases. You should be aware that some companies charge setup or onboarding fees that could be as high as $10,000, depending on the size of your organization. It’s important to account for these fees when comparing software packages.